Swati Sinha
Quality Manager
Greater Noida
Summary
- Proficient in successful approaches for overseeing the Quality aspects and operations in Dairy and food related industries. Result oriented professional approach towards industry in regards with food safety compliance (FSSC 22000 & ISO 9001:2015) and precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.
Overview
14
14
years of professional experience
4023
4023
years of post-secondary education
5
5
Certifications
Work History
QA Manager
Haldiram Snacks Food Pvt Ltd.
08.2024 - Current
- Coordinated internal audits, successfully hosted external audits, and customer audits with a target of zero major non-conformities.
- Reduced product defects by 25% through root cause analysis and targeted process improvements. Conducted food safety training for over 100 staff members across production, warehousing, and distribution.
- Lead cross-functional teams in CAPA, root cause analysis, and continuous improvement projects.
- Successfully led the full machine validation lifecycle, including Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ) for IQF (Immediate Quick Freezing Chambers), X-ray detectors, Ulma packaging machine, Technopack, and GPS sealing machine, as well as all lab instruments like ovens, incubators, LAF, humidity chambers, compression chambers, leak test units, etc.
- Improved overall efficiency of the QA department through strategic planning and resource allocation.
- Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
Quality Manager
RITUAL FOODS PVT. LTD.(Brand: NATURIN)
11.2020 - 08.2024
- Mentored junior staff members in quality management principles, fostering professional growth among team members.
- Evaluated and approved new suppliers based on thorough assessments of their quality management
systems, ensuring ongoing reliability in the supply chain. - Reduced product defects by introducing advanced testing methodologies and equipment into production processes.
- Ensured consistent delivery of high-quality products by closely supervising production teams throughout the manufacturing processes.
- Increased efficiency of the QMS by regularly reviewing procedures and making updates based on
changing business needs or industry advancements.
Devised specifications for processes. - Updated quality control standards, methods, and procedures to meet compliance requirements.
Provided observations, took measurements, and performed tests at various stages according to the quality control plan. - Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Quality Manager
Arvind Dairy Pvt. Ltd. (Brand: ARLYS)
07.2014 - 11.2020
- Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.
- Optimized supply chain operations through close collaboration with vendors on quality assurance matters, improving supplier relationships over time.
- Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
- Reduced product defects by introducing advanced testing methodologies and equipment into production processes.
- Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
- Managed senior-level personnel working in marketing and sales capacities.
- Launched quality assurance practices for each phase of development
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Lab Technician (Central Lab)
AMUL Dairy, Kolkata (Kaira District Co-operative Milk Producers' Union Ltd.)
01.2013 - 11.2014
- Documented experimental procedures thoroughly, facilitating effective communication among team members.
- Provided exceptional customer service to patients and healthcare providers, fostering strong working relationships.
- Performed complex laboratory tests with precision, supporting clinical diagnoses and treatment plans.
- Presented research findings at conferences, contributing valuable insights to the scientific community.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Coordinated with external laboratories in performing specialized tests or analyses.
- Collaborated with multidisciplinary teams for timely completion of research projects.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Managed inventory of laboratory supplies, reducing waste and optimizing resource allocation.
- Identified areas for process improvement, implementing changes that increased overall lab performance.
- Optimized standard operating procedures based on regulatory guidelines.
Quality Control Executive
Nagar Dairy(Amul packing station)
01.2012 - 12.2012
- Collaborated with cross-functional teams to identify areas for improvement, driving continuous quality enhancements.
- Provided expert guidance during internal audits, resulting in successful compliance with established standards and procedures.
- Optimized production processes for improved product performance, streamlining quality control measures.
- Participated in regular reviews of standard operating procedures to ensure alignment with current industry best practices and regulatory requirements.
- Spearheaded the implementation of new quality management software to streamline data analysis and reporting capabilities.
- Developed and maintained a robust document control system, ensuring accurate record-keeping of all quality-related documents.
- Evaluated employee performance regularly, delivering constructive feedback that contributed to individual skill enhancement and overall team productivity gains.
Education
Master of Science - Biotechnology
TM University
07.2012
Bachelor of Science - Biotechnology
Sardar Patel University
07.2010
Skills
- Process improvement strategies
- Team Building and Motivation
- Quality assurance expertise
- Training and Mentoring Abilities
- Progress Reporting
- Policy Reinforcement
- Internal Audits
- Quality control tests
- Project Management
- Quality Standards Determination
- Process Analysis
- Knowledge of quality systems
- Work Planning and Prioritization
- Quality Systems
- Deficiency detection
- Quality Control
- Audit reporting
Other Courses
- Currently pursuing PGDM in Food technology IGMPI, New Delhi
- FoStaC trained-Advance manufacturing Practices Level II
- Four months Dissertation on "Characterization of Cell division protein for Helicobacter pylori" in Special Centre for Molecular Medicine-Jawaharlal Nehru Univ. New Delhi
- Six weeks summer training on "GENE CLONING", under Summer Research Training 2011 in Jawaharlal Nehru University, New Delhi
- ABSTRACT PUBLISHED
- EFFECTS OF RADIATION ON BIODIVERSITY" in a national seminar on "Threats to biodiversity conservation in India" conducted by TNB College Bhagalpur in collaboration with PG department of biotechnology T.MBU Bhagalpur
- EFFECT OF FLORIDE AND ARSENIC CONTAMINATION IN GANGA PLAINS" in a national seminar conducted in Naugachhia, Bihar
Key Result Areas
- Routine KPI track of documentation regarding HACCP like cleaning schedules, production run
- Development, Implementation and documentation of ISO 22000 & FSSC 22000 standard requirements
- Ensure compliance with regulatory bodies and brand standard compliance on Food Safety, Daily GMP/GHP inspections
- Validation and verification of CCPs, PRPS, as per HACCP Plan
- Monitoring Pest Control activities and conducting Quarterly Pest Control audits
- Handling customer complaints, investigating corrective actions and preparing Trend analysis for customer satisfaction
- CAPA, Traceability and Supplier audit documentation
- VACCP and TACCP assessment and determine it significance
- Ensuring implication of Food Safety Policy and Food Safety objectives on production floor
- Monitoring Chemical and Microbial Testing of Milk, Butter, Flavored milk, Ghee, Paneer, Khoya, Milk Powder, Dahi, Yoghurt, Lassi,Buttermilk, Ketchup, Mayonnaise, Sandwich Spreads, Dips
- Creating & Reviewing Standard Operating Procedure (SOPs) as per FSSC 22000
- Deliver training on GMP, Hygiene & Housekeeping conformance, Safety conformance like Fire Fighting, Emergency preparedness, Allergen Awareness, Site security etc.
Trainings Attended
- IRCA CERTIFIED LEAD AUDITOR FOR QMS 9001:2015
- TUV-NORD Certified Internal Auditor from FSSC 22000
- Certification in Six Sigma White Belt
- Achieved FOSTAC certification for Advance manufacturing
Certification
Lead Auditor – ISO 41001:2018 – Facility Management System
Timeline
QA Manager
Haldiram Snacks Food Pvt Ltd.
08.2024 - Current
Quality Manager
RITUAL FOODS PVT. LTD.(Brand: NATURIN)
11.2020 - 08.2024
Quality Manager
Arvind Dairy Pvt. Ltd. (Brand: ARLYS)
07.2014 - 11.2020
Lab Technician (Central Lab)
AMUL Dairy, Kolkata (Kaira District Co-operative Milk Producers' Union Ltd.)
01.2013 - 11.2014
Quality Control Executive
Nagar Dairy(Amul packing station)
01.2012 - 12.2012
Master of Science - Biotechnology
TM University
Bachelor of Science - Biotechnology
Sardar Patel University
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