Results-driven Technical Lead at Cognizant Technology Solutions with expertise in application support, process improvement, and automation initiatives. Proven ability to enhance performance through cross-functional collaboration and effective problem-solving. Skilled in Oracle SQL and technical documentation, delivering impactful solutions that optimize business outcomes and meet customer expectations.
Credit Suisse/UBS Market Risk Team:
Worked on production support for the applications listed below:
RFR, Gateway, Improve, IRRBB, Grace, ONE BCM, Risk Workflow RoW, EMAX CR, EMAX MR.
Managing deliverables by effectively managing the team and meeting customer expectations by aligning with the agreements made with internal teams, as well as with the customer.
The applications come under the Market Risk area.
Merck AMS RMO TEES Team:
I worked on the modules listed below within the team, and provided application support as the main objective, and production support during hyper care.
Projects: Sale Force Integration (SFI), MedProd Rewrite, Comet Group 3, Flex.
Projects: Model N
IMS Territory planner Team:
The main objective of the Territory Planner was to provide production support to UK clients (approximately 20 countries).
The deliverable helped the customer improve their business statistics and sales.
The solution is formed using the multi-dimensional data, i.e. Around 4 to 5 different dimensions for the data were used.
Functional Skills:
- Incident Management
- Change Management
- Problem Management
Technical skills: