Swati Upadhyay
Noida
Summary
Adept at sales and marketing techniques. Exhibits proven ability to foresee and plan new sales approaches and market trends. Finds new sales prospects, and keeps customers satisfied by offering them bargains. Coordinates policy and campaigns for products, services and ideas alike throughout their lifecycle. Sets an example and encourages sales and marketing staff to maximise their performance.
Overview
8
8
years of professional experience
Work History
Account Marketing and Sales Manager
Aakash Educational Services
03.2022 - 10.2024
- Created and executed strategic marketing campaigns for major clients, strengthening relationships and boosting sales.
- Measured metrics very closely, using information derived from analytics to make informed choices in handling accounts.
- Undertook targeted upselling methods that raised the volume of sales within current customers.
- Led efforts to bolster customer retention, as well as brand loyalty from major accounts.
- Worked with other departments to create effective marketing programs for the growth of the accounts.
- Developed approaches to handle potential issues raised by the client in a manner that earned them the trust needed to sustain a long-lasting business relationship.
- Mentored junior employees on advanced concepts of sales management for enhanced productivity of the team.
- Increased profitability by establishing a marketing and sales funnel.
- Oversaw the revenue models, process flows, operations support, and customer engagement strategies.
Secondary School Teacher
Surya Varsani Academy
04.2021 - 09.2021
- Fostered a healthy learning environment in the classroom by communicating expectations and managing respect within the classroom.
- Took part in the initiatives planted by the schools which were directed towards the success of the students and forming relations with the staff.
- Enhanced communication with the parents and dealt directly with them to encourage family participation in the education of their children.
- Supported new teachers by mentoring them on how to manage classrooms and deliver effective lessons.
- Created and executed lesson plans to address the diverse needs of the students and foster their learning.
- Conducted individual tutoring sessions for students who required extra help to raise their academic performance.
- Developed new ways of assessing students which emphasized their improvement instead of relying on test scores, thus getting more useful information about the students learning.
Class Teacher
2. St. Andrew's School
05.2018 - 04.2021
- Adopt new approaches and methods have been adjusted to cater to the ever changing needs of the students.
- Analytical skills of the students were improved with the integration of the advanced computer program technologies.
- Classroom routines were developed and implemented to address the varying needs of students. lessons were prepared and materials for testing were prepared for helping students to learn from home.
- Students were evaluated on their progress expeditiously and the instruction was altered to provide the individual needs and ensure that the concepts were mastered.
- Was a participant of professional development, in which concepts that applied to education were studied and so new ideas were brought to the classroom.
- Clubs and other ordering sessions were organized for extracurricular care to give more opportunities for the student's growth outside of the school.
- Used real-world problems and physical activities to develop critical thinking skills in students.
Administrative Executive
Mom's School
04.2017 - 04.2017
- Oversee the Managing and Enrolling Process Integrating Admission Procedure Perspectives and Paperwork.
- Prepare parents and students willing to join your institution for the orientation sessions.
- Educational Technology Market Trend – Retention Planning and Student Onboarding will be done at the same time.
- Percentage of queries that are converted into admissions- Admission Conversion Rate.
- The percentage of students who continuously advance to the succeeding academic session: Retention Rate of Students.
- Compliance with CBSE-related academic and examination requirements during the school year – Compliance with CBSE Score.
- Usually poor in both internal and external examinations – Academic Performance.
- Effective Teacher – Good instruction by higher earning teachers improved student performance.
- Parent feedback for the admission process and the academic performance of children – Parental satisfaction.
Freelancer
Self Employed
03.2017 - 02.2022
- Graphic design services that suited the clients' special branding requirements to foster their identity in the industry.
- Designed and executed innovative marketing campaigns across multiple digital platforms, enhancing brand visibility.
- Provided tailored training sessions with clients on how to run their websites, increasing their independence and satisfaction.
- Had better conversion rate, and better engagement on target audience through social media ad campaigns.
- Delivered better services and solved problems to ensure the customer experience was optimized.
- Analyzed customer needs and feedback to develop ongoing product and service improvements.
Education
English Literature
Guru Teg Bahadur College of Education
Jammu, IndiaBachelor of Arts - Media Arts
BBK DAV College For Women
Amritsar, India07-2014
High School Diploma -
Indira Gandhi Memorial High School
Kolkata, India06-2011
Skills
- Peer collaboration
- Collaborative teaching
- Student motivation
- Verbal and written communication
- Parent-teacher communication
- MS Office
- Coral
- Adobe Illustrator
- SalesForce
- Oracle
- Sapphire
Timeline
Account Marketing and Sales Manager
Aakash Educational Services
03.2022 - 10.2024
Secondary School Teacher
Surya Varsani Academy
04.2021 - 09.2021
Class Teacher
2. St. Andrew's School
05.2018 - 04.2021
Administrative Executive
Mom's School
04.2017 - 04.2017
Freelancer
Self Employed
03.2017 - 02.2022
English Literature
Guru Teg Bahadur College of Education
Bachelor of Arts - Media Arts
BBK DAV College For Women
High School Diploma -
Indira Gandhi Memorial High School
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