SWATI VERMA
Pune
Summary
An IT professional with around 7.11 years of experience on VMware & Wintel technology with extension practical experience of troubleshoot and resolving server’s performance issues that are raised with Microsoft through professional cases by companies all over the world. Desiring to achieve successful career by working for an ambition’s and expanding Company as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
System Engineer
NORWIN TECHNOLOGY
01.2022 - Current
- Residency Project Experience, Hyper-Converge Infrastructure (VX-Rail), Scope of Work: - 1200 VSAN Clusters needs to be created; I have created 80 out of it.
- Designing the architecture of the customer environment as per customer needs and explaining to them the best practices.
- Well-versed in the installation, administration, and troubleshooting of Windows Server and Desktop OS, VMware, and Hyper-V environments.
- Experience in the configuration of Hyper-V failover clusters.
- Installation, Configuration, Administration & troubleshooting of ME4 & ME5 SAN Storage.
- Server Hardware Management; IDRAC/ILO Configurations, Updating respective Firmware & Drivers for HP and DELL Servers.
- Installing the VMware vSphere client and vCenter Server.
- Installing, Configuration & Troubleshooting of VMware ESXI Server.
- Configuration of RAID at Servers and Storage level (SAN).
- Experience in replication of storage arrays.
- Hyper-V Experience, Designing & deploying standalone & cluster infrastructure.
- Deploying the ESXI on the servers.
- Configuring vSphere Standard switch and distributed switches.
- Knowledge on SRM ( Site Recovery Manager).
- Configuration of Secure Connect Gateway on the Servers & the Storage devices.
- Remote Server Administration through remote desktop connection.
- Well-Versed with RMA & Support Ticket process with principal vendor such as HPE, VMware, Microsoft.
- Experience in raising support case by extracting hardware logs from ILO & IDRAC.
- Raising Cases with vendors like HPE, VMware, Microsoft.
- Preparing shift handover mails and sharing with the internal team.
- Good experience in ITIL process.
System Engineer
WIPRO LIMITED
01.2017 - 01.2021
- Managing VMware infrastructure with 3 V-centers which consists of 150 Esxi hosts and 1500 Virtual machines runs globally.
- Installing VMware vSphere client, vCenter server.
- Experience in taking Snapshots.
- Installing, Configuration & Troubleshooting of VMware ESXI Server.
- Increasing RAM, CPU, Disk on Virtual machine based on the request.
- Deploying the ESXI on the servers.
- Upgradation of vCenter server, Esxi host, VMware Tools.
- Performing VMotion, Storage VMotion.
- Creating VMware Cluster.
- Enabling HA and DRS features in a cluster.
- Having good knowledge in adding LUNS to Hosts.
- Configuring vSphere Standard switch and distributed switches.
- Creating and installing the Guest Operating System.
- Checking the tickets and assigning to the group to resolve within the SLA.
- Performing Security Health Check of Windows server and other compliance.
- Monitoring VM’s & ESXI Servers Using Virtual Center.
- P2V and V2V using VMware standalone converter.
- Creating templates from VMs and deploy VMs from templates and allocate resources.
- Creating duplicate VMs using cloning.
- Managing users, groups, permissions and roles.
- Managing Tasks, Events and Alarms.
- Troubleshooting the issues like PSOD, ESXI Host down issues, hardware components failures.
- Knowledge on SRM ( Site Recovery Manager).
- Decommissioning of Esxi host and VM.
- Knowledgeable in windows domain environment (Windows Active Directory).
- Experience in ITIL process.
- Well-Versed with RMA & Support Ticket process with principal vendor such as HPE, VMware, Microsoft.
- Experience in raising support case by extracting hardware logs from ILO & IDRAC.
- Expertise in installation, administration and support of WINDOWS environment like Windows 2008, 2012 ,2016.
- Experience in configuring DHCP Servers and DNS Servers.
- Troubleshooting the issues like Printer issue, RDP issues.
- Installing different flavours of windows servers and performing post build activities.
- Resolved incidents related to C-Drive clean-up, BSOD, Resources utilization analysis (High , High CPU, and High Network Traffic).
- Monitoring, managing and reporting daily, weekly and monthly server status.
- Reserving and excluding IP address as on required.
- Raising Cases with vendors like HPE, VMware, Microsoft.
- Preparing shift handover mails and sharing with the internal team.
- Attending CAB meeting.
- Root Cause Analysis of problems occurring on servers with the help of Events Logs.
- Remote Server Administration through remote desktop connection.
- Providing Active Directory Access to users as on demand.
- Installing windows patches using big fix tool and by doing manually.
- Experience in raising hardware case by pulling the logs from ILO such as AHS Logs.
- Good experience in ITIL process.
Education
B. tech - Computer Science
SRMSWCET
01.2016
Intermediate -
R. R Moraraka Public School
01.2012
High school -
ST. Mary’s School
01.2010
Skills
- Windows 2016
- Windows 2019
- Windows 2022
- VMware vSphere ESXi 67
- VMware vSphere ESXi 70
- VMware vSphere ESXi 80
- VCenter Server 70,80
- VMware Converter
- VMware Update Manager
- Nagios Tool
- Secure Connect Gateway
- Service-Now
- RDP
- SSH
- ILO
- IDRAC
- SAN Infrastructure
- Dell Power Vault ME Series
- HP MSA Series
Certification
VCP7-DCV
Languages
- English
- Hindi
Country Of Residence
INDIA
Professional Development
- PowerEdge Implementation
- VMware vSphere Implementation
- Windows Implementation
- Dell Storage Implementation
- Vxrail Implementation
Accomplishments
- Awarded and appreciated multiple times by the client
- Awarded and appreciated as the best resource
Timeline
System Engineer
NORWIN TECHNOLOGY
01.2022 - Current
System Engineer
WIPRO LIMITED
01.2017 - 01.2021
B. tech - Computer Science
SRMSWCET
Intermediate -
R. R Moraraka Public School
High school -
ST. Mary’s School
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