Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Swati Bansal

Salesforce Professional
Chandigarh

Summary

6x Salesforce development professional with strong background in creating and optimizing CRM solutions. Skilled in Apex, Visualforce,Agentforce and Lightning components, ensuring efficient and scalable implementations. Focused on team collaboration and adaptability to changing project needs, consistently delivering high-quality results. Known for effective problem-solving and results-driven approach.

Overview

8
years of professional experience

Work History

Crowdstrike inc
Pune, Maharashtra

Senior Salesforce Engineer
06.2024 - Current

Job overview

● Experience in Salesforce

development and implementations

skills with good command on Apex,LWC,Agentforce

Design and Develop Salesforce Solution

● Build and support integrations with

salesforce

● Mentor other developers on the

team and review the artifacts

● Troubleshoot and resolve

production issues

● Actively participate in sessions

adhering to agile best practices

Infosys

Senior Associate Consultant
07.2021 - 06.2024

Job overview

  • Worked with France based logistics company to set up Service Cloud for their customer support team
  • Currently working with a Danish Concern to build up an ONE CRM platform from scratch, starting with Sales & Service Cloud
  • Worked on COPADO as a deployment tool for the project
  • Used Azure DevOps as part of Agile practice followed within the project and Confluence as a documentation tool
  • Providing technical inputs during discussions within the team and workshops with client
  • Understanding the scope of work, dependencies, and coordination across the tracks
  • Implementing the projects which include planning, designing, execution, testing, and completion.

Grazitti Interactive LLP

Salesforce Developer
07.2019 - 07.2021

Job overview

  • Experience in Salesforce development and implementations skills with good command on Apex, controllers and extensions, triggers, batch processes and APIs
  • Experience in developing custom, responsive UI using VisualForce Pages and Lightning
  • Components
  • Knowledge of Salesforce Configuration while working on Objects & its properties
  • EmailtoCase setup, Workflows & Process Builders, Data Category Management, handling change set & production/deployment
  • Knowledge of Development/Coding standards and best Practices in Apex and governor limits
  • Implemented Salesforce → Netsuite Integration.

Acmeminds Pvt Ltd

Android Developer
10.2017 - 05.2019

Job overview

  • Conceptualized, designed, developed and deployed applications for android based mobile phones
  • Coordinate with team members to create client apps in a coordinated and timely manner
  • Created handset specific user interface (UI) for mobile phones and tablet PC's
  • Optimize the interfacing of the apps with a variety of systems to ensure flexible and agile use
  • Ensure applications are properly integrated with Android APIs.

Education

Panjab University

Masters of Science from Computer Science

Chitkara University

Bachelor of Technology from Computer Science Engineering

Skills

End to End Implementation of Sales and Service cloud

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Accomplishments

  • Salesforce Certified Administrator
  • Salesforce Service Cloud Consultant
  • Salesforce Sales Cloud Consultant
  • Salesforce Certified Associate
  • Salesforce AI specialist
  • Sharing and visibility architect

Timeline

Senior Salesforce Engineer

Crowdstrike inc
06.2024 - Current

Senior Associate Consultant

Infosys
07.2021 - 06.2024

Salesforce Developer

Grazitti Interactive LLP
07.2019 - 07.2021

Android Developer

Acmeminds Pvt Ltd
10.2017 - 05.2019

Panjab University

Masters of Science from Computer Science

Chitkara University

Bachelor of Technology from Computer Science Engineering
Swati BansalSalesforce Professional