Swati Shah

Business Operations Lead with 16 years of experience in Accenture leading teams across Sales, Delivery and Quality-Risk domains. Multi-faceted professional with advanced analytical, reasoning, and problem-solving skills. Proven track record in data analysis, data mining, business intelligence, project management, business process improvement and research. Demonstrated expertise in using extremely large, complex data sets to draw conclusions and effectively communicate and visualize findings with both technical and non-technical team members and groups. Proficient in various Microsoft Business Intelligence solutions and expert level of knowledge with Data Visualization tools such as Power BI.

Business Strategies: Proven track record of achievements in leading business initiatives that enhance cost of poor quality, early warning system, improve profitability and clients' value. Analyzed 3000 contracts and enabled identification of margin leakage of 50 Mn$ for fiscal year 2021.

Delivered actionable business insights by creating a business aligned reporting and analytics strategy: supported analytics on strategic business metrics such as revenue, pipeline, client scale, client relationships, resourcing, and quality assurance via 50+ reports and dashboards. Received the Encore team award for Business Insight generation.

Steered process and quality improvement initiatives by reengineering existing process related to Quality, Risk, Delivery KPIs which resulted in operational excellence; facilitated audits & process reviews

Date of Birth: 28th March, 1987

Additional references available upon request.