SWATI MATHUR
Gurugram
Summary
Knowledgeable Circle HR Head comprehensive background in leading HR initiatives and fostering positive organizational culture. Successfully implemented strategic HR policies and procedures, enhancing employee satisfaction and retention. Demonstrated expertise in talent acquisition and management, as well as conflict resolution. Passionate about continuous learning, I actively pursue innovative recruitment strategies and explore new job portals to enhance hiring processes and drive organizational success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Circle HR Head
Altius
09.2024 - Current
- Led strategic HR initiatives to align workforce capabilities with organizational goals.
- Developed and implemented comprehensive training programs to enhance employee skills and retention.
- Streamlined recruitment processes, improving candidate experience and reducing time-to-hire significantly.
- Fostered a positive workplace culture through effective employee engagement strategies and feedback mechanisms.
- Implemented performance management systems that supported continuous feedback and professional development.
- Analyzed HR metrics to drive data-informed decisions for talent management and organizational development.
- Collaborated with leadership to shape diversity, equity, and inclusion initiatives across the organization.
- Mentored HR team members, cultivating their professional growth and enhancing departmental effectiveness.
- Managed annual budgeting process for the human resources department, ensuring sufficient allocation of resources towards strategic initiatives.
- Managed complex employee relations issues, resulting in improved workplace harmony and satisfaction.
- Designed effective retention strategies by analyzing exit interviews and other relevant data sources.
- Evaluated training needs across the organization, developing customized learning plans to address skill gaps or competency deficiencies.
- Collaborated with legal counsel on employment law matters, mitigating risks associated with non-compliance or litigation.
- Developed comprehensive onboarding programs to improve new hire retention and productivity.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
Zonal HR Lead
American Tower Corporation
06.2021 - 09.2024
- Overseeing forecasting for recruitment needs and acquiring talent by coordinating with stakeholders and businesses across all departments
- Managed closing over 50+ open positions in a month with difference technical skill set in TAT
- Analyzed gaps in the interview funnel and revised job advertisement content to align with current talent trends, actively sourcing and screening candidates through social media and job portals such as Naukri.com, Monster, Indeed, and LinkedIn.
- Compiling feedback after final interviews, and delineated comprehensive compensation packages for prospective hires post negotiations
- Overseeing the complete recruitment process from from onboarding and hire to retire of employee life cycle, which encompasses onboarding formalities, documentation, offer issuance, background verification, induction, exit interviews, attrition management, talent mapping, performance evaluations, and employee engagement initiatives
- Addressing employee inquiries regarding compliance, provident fund (PF), payroll, policies, and health Insurance etc, ensuring prompt and effective resolution
- Effectively managing grievances between employees at all levels through a structured approach that emphasizes active listening, thorough investigation, and timely resolution, fostering a positive and collaborative work environment
- Conducting timely site visits to the field to gain a deeper understanding of business operations and work culture, while actively fostering team bonding with field employees through open communication, collaborative activities, and relationship-building initiatives
- Emphasizing on trainings alongside psychological wellness and mindfulness sessions, while incorporating fun activities and games to provide a refreshing break from routine, ultimately fostering a positive workplace culture and enhancing employee engagement.
- Managing and effectively negotiating the resolution of litigation cases to achieve favorable outcomes
- Developing and forecasting the SG&A budget, along with provisions for monthly, quarterly, and annual expenses, to ensure effective financial planning and resource allocation
- Providing guidance to employees on utilizing the HRIS/ Fusion portals/ATS for updating and managing tasks related to Goals and Objectives (G&O), Learning and Development (L&D), and Performance Management Systems (PMS).
- Establish and manage personal files, ensuring that all HR and payroll records are filed promptly and accurately within centralized databases
- Managing compliance audits, vendor audits, and conducting safety and regulatory checks for employees and associates both on-site and in the field.
Recruiter
Mobile Programming India
04.2019 - 06.2021
- Sourcing, screening and validating CVs from various job portals and databases, including Naukri.com, LinkedIn, and social media platforms.
- Worked on Internal ATS/Workday/Talent pool for the organization for resume sourcing and screening and maintaining database of employees
- End-to-End recruitment like Job Analysis, Sourcing profiles, screening, assisting in Interviews and Follow Up
- Maintaining a comprehensive master file tracker to monitor the active and inactive status of candidates and job vacancies.
- Engaged in organizing mass recruitment drives and walk-in interviews to efficiently fill multiple positions for diverse clients
- Self-involvement in preliminary telephonic interviews with candidates to ascertain their competencies, skills, aspirations (positions, salary, relocation aspects, etc.).
- Conducting the initial screening and first round of interviews to evaluate candidate qualifications and fit
- Coordinating with clients for the requirements, job descriptions, interview schedules, selections, and onboarding.
- Scheduling F2F and Virtual (Webex, Zoom, Google meets, and Teams) Interviews with the client and Hiring Managers.
- Responsible for timely follow ups, communicating job offers to candidates, negotiating salary and benefits, and effectively persuading them to join the organization.
- Leading a team of recruiters by providing training on the recruitment process and negotiation strategies, minimizing candidate dropouts, and guiding the team in identifying niche skill sets and managing the candidate database effectively.
Executive
Overture Rede Private Limited
04.2018 - 04.2019
- Conducted research on industry trends, competitive landscapes, and customer needs.
- Extensive hands-on experience in utilizing job portals for sourcing and screening candidates, specifically for IT roles. Skilled in conducting interviews to evaluate candidates' technical expertise and required IT skills, while leveraging advanced tools and systems to optimize the recruitment process and improve efficiency.
- Serving as a training coordinator for various clients, facilitating the provision of trainers and mentors for short-term, long-term, and contractual corporate and institutional training programs
- Rich knowledge of working on social networking sites to approach candidates like LinkedIn, Facebook etc
- Specializing in niche technologies within the IT and telecom sectors to assess training needs and deliver the best resources to clients, including freelancers, industry professionals, and part-time trainers.
HR Executive
Saira Pacific Consultancy
01.2015 - 01.2016
- Employee Onboarding: Facilitate the onboarding process for new hires to ensure a smooth transition into the organization.
- Performance Management: Implement performance evaluation processes and provide guidance to managers on employee performance issues.
- Employee Relations: Act as a liaison between employees and management, addressing concerns, conflicts, and fostering a positive work environment.
- Conducted training sessions on compliance and performance evaluation standards for staff.
- Collaborated with management to address workforce issues, improving overall organizational effectiveness.
- Policy Development: Create and update HR policies and procedures in alignment with organizational goals and legal requirements.
- Analyzed employee data to identify trends and inform talent management strategies.
- Streamlined recruitment processes using applicant tracking systems, reducing time-to-hire significantly.
- Developed and implemented HR policies to enhance employee engagement and retention.
Education
MBA - Human Resources and Finance
Banasthali Vidyapith
Jaipur, IN04.2013
B.Com - Commerce
Rajasthan University
Jaipur, IN04.2011
Skills
- Talent Acquisition (End to end recruitment - IT/Non-IT)
- HRIS (Workday)
- Learning & Development
- Compliance Management
- BGV/KYC
- Client Coordination
- Strategic Thinking
- Talent Management
- Organizational culture
- Performance appraisals
- Diversity and inclusion
- Employee relations
- Employee engagement
- Human resources operations
- Exit interviews and processes
Certification
- Certified in Fundamentals of Human Resources from Alison - Credential ID 123940341275
- How Culture Impacts Communication - Credential ID 110582712
- Workplace Diversity, Equity, and Inclusion in Action - Credential ID 94877946
- How to Get Out of Your Own Way and Achieve Success - Credential ID 81092510
- Understanding Unconscious Bias - Credential ID 79019331
- Recognizing and Addressing Micro-behaviors in the Workplace - Credential ID 68926719
- Bridging the Diversity Gap - Credential ID 61325477
Accomplishments
- Awarded Appreciation Certificate for Bravery from Police Commissionerate Rajasthan
- Silver medalist in State level Taekwondo Championship
- Nominated for Bravery Award in Republic Day Parade 2014
- State Level Debate & Elocution winner 2004/2006/2007
LANGUAGES
Hindi: First Language
English: C2
Proficient (C2)
References
References available upon request.
PERSONAL INFORMATION
- Date of Birth: 08/13/90
- Gender: Female
- Marital Status: Married
WEBSITES, PORTFOLIOS, PROFILES
www.linkedin.com/in/swati-mathur-b2682312b
Timeline
Circle HR Head
Altius
09.2024 - Current
Zonal HR Lead
American Tower Corporation
06.2021 - 09.2024
Recruiter
Mobile Programming India
04.2019 - 06.2021
Executive
Overture Rede Private Limited
04.2018 - 04.2019
HR Executive
Saira Pacific Consultancy
01.2015 - 01.2016
MBA - Human Resources and Finance
Banasthali Vidyapith
B.Com - Commerce
Rajasthan University