Swayam Kshirsagar
Vangani
Summary
Dynamic, customer-focused professional with extensive experience in client service, conflict resolution, and thriving in fast-paced environments. Demonstrates exceptional communication skills and maintains composure under pressure, ensuring a seamless service experience for all clients. Eager to leverage expertise in a Cabin Crew role, dedicated to enhancing passenger safety and comfort while delivering consistent service excellence. Committed to fostering a positive atmosphere that prioritizes passenger needs and upholds the highest standards of service.
Overview
1
1
year of professional experience
Work History
Sales Associate ( Part Time )
Chadha Developers and Promoters
10.2024 - 06.2025
- Served as the main point of contact for high-value clients, managing their needs from initial inquiry through the entire service process.
- Excelled in building rapport and trust with diverse clientele, including HNI (High Net-worth Individuals)
- Meticulously prepared and managed client documentation, ensuring 100% accuracy and compliance with procedures.
- Maintained exceptional service standards while managing multiple client interactions simultaneously, demonstrating strong multitasking abilities.
Education
Bachelor of Science - Information Technology
Mumbai University
Mumbai, India03-2028
Higher Secondary Education (HSC) - Science
Neral Vidya Mandir Jr. College
Neral, Raigad05-2025
Skills
- Customer service expertise
- Clear verbal and written communication
- Effective team collaboration
- Effective problem solving in high-pressure situations
- Personal presentation skills
- Flexibility in new environments
- Effective time management
- Supportive interpersonal skills
Languages Known
English (Fluent)
Hindi (Fluent)
Marathi (Fluent)
Volunteering
NSS Volunteer — Ganpati Visarjan Event 2025
Supported crowd management for over 100 devotees during the Ganpati Visarjan procession, ensuring safety, smooth movement, and clear communication in a high-pressure environment. Assisted individuals with guidance and coordination, demonstrating strong situational awareness, customer handling, and crisis-management skills relevant to cabin crew operations.
Timeline
Sales Associate ( Part Time )
Chadha Developers and Promoters
10.2024 - 06.2025
Bachelor of Science - Information Technology
Mumbai University
Higher Secondary Education (HSC) - Science
Neral Vidya Mandir Jr. College