Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic

Sweata Pandey

Compliance specialist
Noida

Summary

Results-driven legal professional with 6 years of extensive experience in end-to-end Compliance Operations. Skilled in fostering strong stakeholder relationships, team management with a proven ability to manage high-performing teams and ensure strict adherence to regulatory requirements.

Overview

6
6
years of professional experience
3
3
Languages

Work History

Risk Compliance Specialist

Amazon
10.2023 - Current
  • Managed a team of 15 direct reports, demonstrating proficient people management skills with access to associate query management for Compliance Operations, Quality metrics, SLA, TPH improvement.
  • Developed and implemented 13 Standard Operating Procedures (SOPs) as per industry Guidelines and conducted extensive training sessions for 200+ headcount.
  • Analyzed escalation trend and Root cause analyses, providing actionable insights to cross-functional teams and legal for process improvement and detailed CAPA on the same.
  • Introduced innovative automated tool solutions that resulted in 42% increase in operational efficacy, aligning with the requirements for project management, reducing the manual efforts invested.
  • Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits.
  • Conducted thorough risk assessments to identify potential areas of non-compliance and recommended corrective actions.
  • Conducted comprehensive AML transaction monitoring to identify and investigate suspicious activity, ensuring compliance with regulatory requirements and internal risk policies.

Risk Analyst L3

Amazon
01.2023 - 10.2023
  • Define Key Performance Indicators (KPI) to measure progress, identify any emerging risks resulting in 35% improvement in Operational quality.
  • Utilized SQL and Excel to generate Weekly and Monthly Business Reports for Senior Management, demonstrating strong analytical skills in dealing with data.
  • Document all aspects of risk mitigation processes, implement steps and outcome. Provide a visibility to stakeholders on weekly reports to track the status of risk mitigation efforts.
  • Enhanced risk management processes by implementing advanced statistical analysis and data modeling techniques.

Selling Partner Support Associate/Vendor Management L3

Amazon
02.2019 - 05.2021
  • Responsible for handling both sellers and vendors account and any issues related to their account setup/closure, additionally all catalog based changes on behalf of our clients.
  • Implementing SLA of 48hrs to prioritize high selling products by using processes such as HGMS (High Gross Monthly Sales), AWAS (ASINS with a Sale).
  • Utilized Amazon Seller Central and other e-commerce platform to troubleshoot technical issues and assist with Seller account optimization.

Education

Bachelor of Science - Botany Honours

Asutosh College, Calcutta University

Higher Secondary education - undefined

Jawahar Navodaya Vidyalaya, CBSE

Secondary education - undefined

Sacred Heart Convert School, MBOSE

Skills

    • Root cause identification

    • Corrective action and preventive action (CAPA)

    • Quality assurance

    • Risk assessment and mitigation

    • Service level agreement management

    • SOP optimization expertise

    • Effective team leadership

    • Collaborative stakeholder engagement

    • Operational efficiency

    • Risk analyst

    • Subject matter expert

undefined

Languages

2,4,5

Personal Information

Timeline

Risk Compliance Specialist

Amazon
10.2023 - Current

Risk Analyst L3

Amazon
01.2023 - 10.2023

Selling Partner Support Associate/Vendor Management L3

Amazon
02.2019 - 05.2021

Higher Secondary education - undefined

Jawahar Navodaya Vidyalaya, CBSE

Secondary education - undefined

Sacred Heart Convert School, MBOSE

Bachelor of Science - Botany Honours

Asutosh College, Calcutta University

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