SWEEN KRISHNA

• Process re-engineering for identified problems by analysis. (GAP Analysis, BIA - Business Impact Analysis)
• Mapping business requirements and managing development and implementation of processes in line with pre-set guidelines.
• Solutions designing by working with cross-functional departments, presentation to client and top management.
• Requirement gathering through client interactions on critical business processes.
• Collaborating with Stakeholders to create Product Backlog and understand priority requirements to complete project within timelines.
• Creating Business requirement Document and getting sign-off from stakeholders
• Conversion of processes and proposed solutions into flow charts using tools such as Balsamiq, lucid chart, MS Visio, Figma, Draw.IO
• Documentation of process flows (DRD) and conducting User Acceptance Test (UAT) based on criteria for application to be made live.
• Delved into reporting requirements of customers & various other role players to gather their requirements.
• Orientation of the various role players as to the online process & solving various queries etc that arise.
• Manual testing and basic of SQL to query system (RDBMS).
• Preparing properly structured document with detailed Scrum Sprint plans, goals and Sprint Backlog
• Creating User stories and giving requirement walkthrough to team.
• Take lead in problem analysis of intractable problems.
• Provides technical guidance to engineering and testing teams.
• Prepare user manual and conduct end-user training and knowledge sharing sessions

• Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
• Directed business analysts in executing and delivering various tactical and strategic plans.
• Collaborated with stakeholders to define project objectives and criteria.
• Documenting all data sources and code used in data analysis and reporting
• Creating detailed documentation as part of data integration technology project, which includes Interface specifications (ISD), Functional Specification sets (FSD) and Data Integration Mappings to guide developers and QA (Quality Assurance test cases creation).
• Utilizing coding languages such as SQL along with standard coding practices (including department documentation) in development of user tools.
• Daily meeting with stakeholders on understanding requirements.
• Creating user story for scrum development.
• User Journey Mapping and User flow creation.
• Weekly scrum call with development team and testing team.
• Manual testing application to understand whether it meets requirement.
• Worked on Common back office trading infrastructure application (BFSI)
• Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
• Experience with ticket cues (JIRA) & change management.
• Surveyed clients to ascertain requirements and expectations for product
• Executed analysis of risks and identified risk mitigation strategies
• Assessed business requirements to forecast annual budgetary operational costs

Day-to-day duties typically include:

• Generating high quality leads, increase the lead pipeline, develop new leads, execute Electronic Bid identification & submission process for a US based client. Need to be highly organized and self-disciplined.
• Using subscription websites and identify suitable projects (which are most likely to use client's products) by considering various parameters and calculations used for decision making.
• Thoroughly reviewing and understanding documents and scope of work of prospective projects.
• Working with online ERP (Construct Connect Insight) to research more on leads.
• E-bidding – accurately enter all relevant information about identified projects using client CRM (Acumatica) to generate quotes.
• Liaising with sales representatives on regular basis for coordination on generated quotes and response from bidders.
• Supporting other ad-hoc market research tasks as per client's request.
• Identifying issues, analyzed information and provided solutions to problems.
• Using critical thinking to break down problems, evaluate solutions and make decisions.