Sweeti Kumari
Head Of Sales And Operation
Summary
Dynamic sales leader with a proven track record at Meena Bazaar, enhancing efficiency and productivity through strategic planning and effective CRM implementation. Expert in customer satisfaction management and team oversight, driving repeat business and optimizing pricing strategies to maximize profitability. Committed to fostering strong client relationships and achieving sales excellence.
Overview
17
17
years of professional experience
2
2
Language
Work History
Head of Sales
Meena Bazaar
03.2016 - Current
- Having overall 16 years of experience in ethnic apparel.
- Streamlined sales processes, resulting in enhanced efficiency and increased productivity.
- Developed strong client relationships for improved customer satisfaction and repeat business.
- Optimized pricing strategies by monitoring competitor activities, analyzing market trends, and considering internal cost structures for profitability maximization.
- Implemented effective CRM tools to track leads, maintain accurate customer data, and optimize the sales process.
- Visit all 12 locations to check the operation, including outstation, Bihar, and Jharkhand.
Regional Head
TRENDY DIVVA
DELHI NCR, Delhi
04.2011 - 02.2016
- Increased revenue by identifying new business opportunities and closing high-value deals.
- Improved regional performance by implementing strategic sales initiatives and effective team management.
- Expanded market presence with targeted marketing campaigns and strong customer relationship building.
- Conducted regular performance reviews, setting clear expectations and supporting employee development initiatives.
Management Trainee
TATA
CHANDIGARH
10.2009 - 03.2011
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Gained knowledge of company policies, protocols and processes.
- Used company reports to analyze sales, gross profit and inventory activities.
- Maintained high-quality standards in all aspects of work, ensuring customer satisfaction at every touchpoint within the business journey.
Education
MBA - Retail
ISHAN INSTITUTE OF MANAGEMENT
Greater Noida, India 04.2001 -
Skills
1)Customer satisfaction management
2) Team hiring
3)Sales coaching
4)sales operation
5) territory management
6)solution seling
7)Business planing
8)Strategic planning
9)Sales strategy development
10)Sales operation
11)Team oversight
12)KPI tracking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 518cr by completing 73 cr as an individual target
- use dashboard to track KPI
Timeline
Head of Sales
Meena Bazaar
03.2016 - Current
Regional Head
TRENDY DIVVA
04.2011 - 02.2016
Management Trainee
TATA
10.2009 - 03.2011
MBA - Retail
ISHAN INSTITUTE OF MANAGEMENT
04.2001 -