Sweety .
Patient Coordinator
Summary
Motivated and detail-oriented professional seeking a responsible position to enhance my skills and contribute to organizational growth. Eager to learn new things and take on challenges that drive continuous improvement. Dedicated to delivering high-quality work with a strong focus on teamwork and professionalism.
Overview
5
5
years of professional experience
2
2
Languages
Work History
OPD & Surgery Department In-Charge
MGS MASHH Hospital
03.2026 - Current
- Managed day-to-day operations of the OPD and Surgery Department efficiently.
- Handled patient queries and Assisted patients with accurate treatment and surgery cost estimates.
- Maintained and updated surgery records and departmental data systematically.
- Coordinated and managed OT bookings and scheduling.
- Supervised grooming and professional standards of OPD staff to ensure quality patient service.
Patient Coordinator in liver transplant OPD/IPD
VENKATESHWAR HOSPITAL
02.2025 - 03.2026
- Coordinating with patients for OPD and IPD services in Liver Transplant surgery.
- Coordinating with Recipient and Donor to get their liver transplant workup done.
- Preparing files and data for liver transplant surgery and GI surgery.
- Managing appointments, handling inquiries, and maintaining patient satisfaction.
Billing & Patient Care Coordinator
MANIPAL HOSPITAL
03.2023 - 02.2025
- Coordinating patients in OPD Section.
- Responsible for patient billing, registration, and Coordination in GI Surgery department.
- Managing appointments, handling inquiries, and maintaining patient satisfaction.
- Promoting hospital services and ensuring positive patient experience.
OPD Coordinator
SAROJ SUPER SPECIALITY HOSPITAL
04.2021 - 03.2023
- Handled patient coordination and conversion of OPD leads.
- Explained pathology test packages and radiology test.
- Scheduled appointments for free home sample collections and radiology test.
- Maintaining data for converted investigations.
- Provided backend support and promoted hospital services.
Education
M.A. - History
IGNOU
B.A. - Programme
University of Delhi
12th - undefined
Sarvodaya Kanya Vidyalaya
10th - undefined
Sarvodaya Kanya Vidyalaya
Skills
Positive Attitude
Smart Work
PR Relations
Adaptable and Fast Learner
Flexible and a Good Listener
Team Player and Motivator
MS Office (Word, Excel, PowerPoint)
Internet
basic SEO knowledge
Interests
Listening to music, dancing
Timeline
OPD & Surgery Department In-Charge
MGS MASHH Hospital
03.2026 - Current
Patient Coordinator in liver transplant OPD/IPD
VENKATESHWAR HOSPITAL
02.2025 - 03.2026
Billing & Patient Care Coordinator
MANIPAL HOSPITAL
03.2023 - 02.2025
OPD Coordinator
SAROJ SUPER SPECIALITY HOSPITAL
04.2021 - 03.2023
M.A. - History
IGNOU
B.A. - Programme
University of Delhi
12th - undefined
Sarvodaya Kanya Vidyalaya
10th - undefined
Sarvodaya Kanya Vidyalaya