Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Sweety Kansal

Faridabad

Summary

Passionate and driven M365 Architect with 5+ years of experience in leading architectural initiatives, driving digital transformation, and aligning technology with business goals. Deep understanding of enterprise architecture frameworks and cloud technologies. Adept at collaborating with cross-functional teams, have successfully resolved inter-program issues and ensured the implementation of best practices resulting in operational efficiency. Excited about the opportunity to contribute to a high-profile organization, leveraging expertise to guide and shape enterprise architecture strategies.

Overview

19
19
years of professional experience

Work History

Technical Architect

Aon Corporation
01.2021 - Current
  • Implemented MS Teams collaboration solution across organization for 50000 plus colleagues.
  • Led project of migrating to modern auth from basic auth for overall M365 platform, including all business applications connecting to Exchange Online for email or using Office apps.
  • Participated in evaluation and selection of third-party tools and technologies, resulting in cost savings and improved system capabilities, such as Aternity, Nexthink for Digitial Experience Monitoring.
  • Collaborated with cross-functional teams to analyze user requirements and translate them into technical solutions, resulting in improved efficiency and customer satisfaction.
  • Provided current best practices and third-party solution alternatives when necessary for functional design documentation.
  • Resolved complex technical issues by troubleshooting systems, analyzing root causes, and implementing effective fixes.
  • Proactively monitored system performance trends to anticipate potential issues before they escalated into larger problems.

Technical Consultant

Aon Corporation
04.2012 - 12.2020
  • Implemented Anti-Spam/Phishing/Safe Links/Safe Attachment policies on Defender, resulting in a reduction in spam and phishing incidents from scratch
  • Managed and supported hybrid email environment between Exchange on-prem SMTP servers & Exchange Online mailboxes via EOP.
  • Managing and troubleshooting Proofpoint journaling solution
  • Managed O365 Security and Compliance, as well as Team collaboration
  • Drafted and Managed MRM retention policies for colleagues globally
  • Monitoring Service health of Teams in the O365 Admin Center.
  • Support for Microsoft Office 365 including Microsoft Outlook, OWA, Lync, OCS
  • Support for Lotus Domino servers, Sametime, LEI servers
  • Support for Coex servers which provides mail, calendar content conversion between Microsoft outlook and notes, allowing free busy lookup between the 2 platforms.
  • Support for AON – Hewitt Messaging routing including support for FOPE, MailGate, Coex servers etc.
  • Setup and maintenance of TLS supported email flow between Aon and Clients
  • Providing Oncall support for Collaboration services 24*7

Associate Consultant

HCL Technologies
01.2005 - 04.2012
  • Managing 300 plus Domino R8.5, R7, R6.5 Mail/Application servers with around 45,000 users across globe on 24x7 model.
  • Building of New mail and application servers and migration of existing servers to new hardware.
  • Administration of Domino LEI and Replication Servers including support for staging servers.
  • Sametime Services, s/t chat and meeting servers, with clustered domino Servers and foundry device.
  • Application of latest hot fixes, working with IBM for any new fix pack available for servers.
  • Carrying out Health checkup and Maintenance Activities on Domino server and Gateway servers.
  • Doing Root Cause Analysis for servers being crashed to take corrective steps in order to prevent it to reoccur.
  • Decommissioning of Domino servers at domino level.
  • Providing support for Blackberry synch with Domino environment.
  • Handling escalations related to users’ notes related issues.
  • Knowledge of lotus script and formula language to troubleshoot issues related to design of any application and to make required changes in views, agents etc.
  • Working on Remedy software.

Education

MBA - International Business

IMT Ghaziabad
Uttar Pradesh
12.2012

Bachelor of Commerce - Financial Planning

Delhi University
Bhagat Singh College, New Delhi
04.2005

Skills

  • MS-700 Certified
  • AI-900 Certified
  • Problem-Solving
  • Cooperative and Dependable
  • Office 365 Integration
  • Cybersecurity best practices
  • Leadership
  • Collaboration

Timeline

Technical Architect

Aon Corporation
01.2021 - Current

Technical Consultant

Aon Corporation
04.2012 - 12.2020

Associate Consultant

HCL Technologies
01.2005 - 04.2012

MBA - International Business

IMT Ghaziabad

Bachelor of Commerce - Financial Planning

Delhi University

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Sweety Kansal