Results-driven professional with 2.5 years of experience working on Oracle Utilities applications, including Oracle MDM and OUAF, supporting utility business processes and system operations. Strong understanding of end-to-end data flows, integrations, and application behavior, enabling effective analysis of business requirements and operational issues. Experienced in environment management, deployments, production support, and data validation across Oracle Cloud Infrastructure and Linux platforms. Skilled in collaborating with business users, technical teams, and stakeholders to support stable system performance, resolve issues, and drive process improvements. Analytical, detail-oriented, and focused on delivering reliable, business-aligned outcomes.
End-to-End Environment Management: Oversaw the complete lifecycle of Oracle Utilities environments (OUAF, MDM, SOA Suite, and WebLogic), including configuration management, patch deployment, and system performance tuning for both test and production landscapes.
Technical Architecture & Administration: Acted as the Tech Arch Administrator, providing infrastructure-level support - managing application servers, user access controls, cluster configurations, and performance optimization within Oracle MDM and SOA Suite platforms.
Functional Exposure to Oracle MDM: Developed a deep understanding of Meter Data Management processes, data flows, and business logic, enabling effective collaboration with functional teams to resolve complex integration and data processing issues.
Cross-Functional Collaboration: Worked closely with development, QA, DBA, and infrastructure teams to coordinate deployment activities, troubleshoot production incidents, and ensure smooth and efficient release cycles.
Client-Facing Ownership: Served as a primary point of contact for on-site client interactions, engaging in requirement gathering, impact analysis, and delivering both technical and functional resolutions aligned with business goals.
Middleware & Integration Expertise: Managed Oracle SOA Suite composite deployments, monitored service health, and resolved integration or middleware-level failures through systematic log analysis and service trace evaluation.
Performance Optimization & Monitoring: Utilized advanced SQL scripting, log tracking, and batch monitoring techniques to identify performance bottlenecks, optimize batch processing, and enhance overall system throughput.
Operational Excellence: Contributed to process automation, internal documentation, and system enhancement initiatives, ensuring proactive issue prevention and improving deployment efficiency.
Technical Troubleshooting: Skilled in WebLogic administration, server diagnostics, thread and heap memory management, and environment restoration in case of deployment or runtime failures.
Stakeholder Communication: Maintained consistent communication with business users, developers, and management to ensure project transparency, risk mitigation, and timely issue resolution.