Sweta Gomes
Kolkata
Summary
Dynamic Invoice Processing Officer at Tata Consultancy Services with expertise in quality control and data analysis. Proven track record in team management and process improvement, successfully leading two transition projects. Proficient in S4 Hana and advanced Excel, delivering exceptional results while enhancing customer satisfaction through effective communication.
Overview
6
6
years of professional experience
Work History
Invoice Processing Officer
Tata Consultancy Services
Kolkata
10.2019 - Current
- Performed quality control checks on completed applications prior to submission.
- Worked closely with other departments such as IT, supply account management, master data management, payments, order to cash and also with the complain department as well.
- Responded promptly and professionally to customer queries via email or telephone.
- Worked in softwares like S4 Hana, Oracle(JDEGS 9.2), Advance Excel, Microsoft office, Kofax-JDEGS, Maximo, MyAccount, CRM, Corporate mail box.
- Worked in two transitions projects.
- Team management, Process Improvement plan.
Education
Bachelor of Arts - Sociology
Women’s Christian College
Kalighat, Kolkata, West Bengal06-2018
MBA - Finance
Sikkim Manipal University
SikkimSkills
- Invoice processing and verification
- Quality control
- Data analysis
- Software troubleshooting
- Team management
- Process Improvement plan
- Worked in two transition projects
- Microsoft excel
- Microsoft Power Point
Languages
English
First Language
English
Advanced (C1)
C1
Bengali
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
Invoice Processing Officer
Tata Consultancy Services
10.2019 - Current
Bachelor of Arts - Sociology
Women’s Christian College
MBA - Finance
Sikkim Manipal University