Reading Mythological and Self Help Books
SWETA JENA
US TAX CONSULTANT II
Bangalore
Summary
Dedicated Tax Consultant with four years of experience streamlining sales and use tax compliance, state return preparation, and proactive client communication. Proficient in implementing Vertex for seamless tax processes, identifying automation opportunities, and delivering optimal tax solutions. MBA and B. Com holder adept in Vertex, MS Excel, and MS PowerPoint, alongside strong adaptability, communication, and work ethic. Skilled in fostering enduring client relationships and delivering strategic sales pitches. Excels in collaborating with U.S. clients and state Departments of Revenue, ensuring top-tier tax practices and client satisfaction.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Tax Consultant-II
DELOITTE TAX SERVICES LTD
05.2021 - Current
- Sales and Use Tax Compliance.
- Utilized Vertex for data management, tax preparation, and filing transmissions.
- Prepared State Returns, filed and worked on Notices for various clients on monthly, quarterly and annual basis with quick turnaround time.
- Communication with US Team and State DORs on regular basis for resolution and follow ups.
- Imparting best tax solutions to client for good tax practices.
- Identified opportunities to automate the manual workflow with goal to improve the process automation.
- Trained new professionals for work related in SUT.
- Prepared written responses or tax return amendments to resolve state notices.
- Responded to inquiries from State DORs and other tax authorities.
- Contacted DORs or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
- Collaborated with clients to answer questions and provide advice on tax matters.
- Facilitated smooth communication between clients and taxing authorities during inquiries or disputes, achieving favorable outcomes.
- Advised clients on best practices for maintaining compliance with changing tax regulations, avoiding costly penalties.
Inside Sales Executive
APTUS LEARN
09.2020 - 12.2020
- Assisted clients with collaboration regarding Data Science related courses.
- Branding, Advertising and initiating Marketing Campaigns, including Email and Social Media.
- Crafted concept and content for direct mails campaign and blogs.
- Cultivating excellent relationships with new prospects and existing customers.
- Communicating clear, strategic sales pitch to customers.
- Flexibility in understanding customer needs and respond thoughtfully.
Business Development Executive
EXTRA MARKS
06.2020 - 09.2020
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
- Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
Education
Master of Business Management - Finance and Marketing
Indus Business Academy
01.2018 - 1 2020
B.Com - undefined
Rama Devi Women's University
01.2015 - 1 2018
Skills
MS-EXCEL
MS-POWERPOINT
Vertex
Work Ethic and Time Management
Sales and use tax expertise
US State and local tax
Client tax services
Client relations
Interests
Craft Work
Timeline
Tax Consultant-II
DELOITTE TAX SERVICES LTD
05.2021 - Current
Inside Sales Executive
APTUS LEARN
09.2020 - 12.2020
Business Development Executive
EXTRA MARKS
06.2020 - 09.2020
Master of Business Management - Finance and Marketing
Indus Business Academy
01.2018 - 1 2020
B.Com - undefined
Rama Devi Women's University
01.2015 - 1 2018