SWETA KUMARI

IT Analyst

ACCENTURE

03.2022 - Current

Managed identities (users, groups, service accounts, mailboxes) on Windows Active Directory.
Assisted with user provisioning and deprovisioning on AD, and third-party applications.
Identified and reported risky sign-ins or anomalous sign-in behaviors, providing remediation suggestions.
Took full charge of Identity and Access Management for various applications and integrated them with Single Sign-On, where feasible.
Prepared monthly reports on user license usage for various applications.
Conducted periodic access reviews for all applications in scope and prepared compliance reports.
Automated user onboarding/exit flows in terms of access provisioning/deprovisioning.
Monitored security event logs related to access activities on AD.
Provided weekly and final status reporting to campaign owners.
Maintained operational run books, knowledge articles, and user guides.
Provided weekly and monthly metrics reporting.
Supported data cleanup activities as needed.
Trained new team members on recertification campaign administration processes and protocols.
Gathered requirements for ServiceNow catalog items and translated them into requirements documents and workflows for developers.
Managed ServiceNow development team discussions and priority settings.
Mentored junior team members, fostering a culture of continuous learning and professional growth within the department.
Improved end-user satisfaction with timely resolution of technical issues and proactive maintenance.
Boosted cross-functional collaboration by developing effective communication channels between IT teams.
Participated in internal audits regarding quality management system.
2+ years of experience with IAM governance tool like Okta.
Working knowledge of Power BI for creating metrics dashboards
Working knowledge of Visio Diagrams
Monitoring, Auditing, and logging users and resource usage in AWS IAM.
Implementing S3 bucket policies securely.
Managing AWS IAM user permissions using groups and policies.
Working knowledge of AWS Directory services, Secrets manager and managed security services.