SWETA KURIL
Mumbai
Summary
Dynamic professional with a proven track record as Reception Manager at Lakme Salon, excelling in guest relations and scheduling expertise. Successfully automated client correspondence, enhancing operational efficiency. Adept at building strong vendor relationships and driving marketing initiatives, ensuring exceptional service delivery and client satisfaction.
Overview
6
6
years of professional experience
Work History
Reception Manager
Lakme Salon
02.2021 - 05.2025
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
Sales Manager
Kotak Mahindra Bank
07.2019 - 08.2020
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Attended industry events and conventions to expain sales opportunities.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Education
High School Diploma -
RAJESTHAN STATE OPEN
RAJESHTHANSkills
- Guest relations
- Data entry proficiency
- Scheduling expertise
- Marketing and promotions
Languages
Hindi
Upper intermediate (B2)
English
Advanced (C1)
Marathi
Advanced (C1)
Gujarati
Advanced (C1)
Timeline
Reception Manager
Lakme Salon
02.2021 - 05.2025
Sales Manager
Kotak Mahindra Bank
07.2019 - 08.2020
High School Diploma -
RAJESTHAN STATE OPEN