Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Languages
References
Timeline
Generic

Sweta Mohanlal Gupta

Mumbai

Summary

Experienced Quality Auditor with background in conducting detailed audits, identifying process inefficiencies, and implementing corrective actions. Strong understanding of quality control standards and regulatory requirements. Known for keen attention to detail and critical thinking skills. Contributed to significant improvement in quality processes in previous role.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Quality Auditor

GeBBS Healthcare Solutions Pvt Ltd
Mumbai
05.2020 - 07.2024
  • Performed internal audits to verify adherence to quality standards.
  • Tracked quality performance metrics as per client SLA.
  • Developed and maintained audit plans, checklists and procedures.
  • Performed root cause analysis of process and transaction errors.
  • Developed comprehensive reports on audit out-comes.
  • Guided team members in implementing corrective action plans.
  • Created comprehensive Standard Operating Procedures and Document of Understanding to maintain quality standards.

Sr. Accounts Receivable

IKS Healthcare Pvt Ltd
Navi Mumbai
01.2019 - 03.2020
  • Following up on payments by calling the insurance payers.
  • Identifying payer and denial trends from aged AR buckets.
  • Managed complex AR and bad debt AR to recover collections to Providers.

Accounts Receivable

GeBBS Healthcare Solutions Pvt Ltd
Navi Mumbai
07.2017 - 10.2018
  • Managed outstanding AR for Physicians and Multi-specialty Hospitals
  • Enhancing the collections and reduction of bad AR for Healthcare Providers.

Education

MBA - Strategic and Leadership

O.P Jindal Collage
New Delhi, India
01.2025

Bachelor of Science - Zoology

Icle's Jhunjhunwala College of Arts, Commerce & Science
Mumbai
01.2016

Higher Secondary Certificate -

Bright School And College of Commerce & Science
Mumbai
01.2012

Skills

  • Quality Assurance & Compliance
  • Strategic & Root Cause Analysis
  • Performance Coaching & Leadership
  • Statistical & Analytical Reporting
  • Process Improvement & SOP Development
  • Report Writing & DOU management

Certification

  • Advanced Excel
  • Power BI
  • PowerPoint

Accomplishments

  • Solo Team Player Award – Transition Project Quality Analyst
  • Best Employee – Q1 2024 (Jan–Mar)

Languages

  • Hindi, Native
  • English, Upper Indeterminate

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

References

References available upon request.

Timeline

Quality Auditor

GeBBS Healthcare Solutions Pvt Ltd
05.2020 - 07.2024

Sr. Accounts Receivable

IKS Healthcare Pvt Ltd
01.2019 - 03.2020

Accounts Receivable

GeBBS Healthcare Solutions Pvt Ltd
07.2017 - 10.2018

MBA - Strategic and Leadership

O.P Jindal Collage

Bachelor of Science - Zoology

Icle's Jhunjhunwala College of Arts, Commerce & Science

Higher Secondary Certificate -

Bright School And College of Commerce & Science

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Sweta Mohanlal Gupta