Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

SWETA PRIYA

AML KYC Associate
H.No. 1881, 2nd Floor, St No. 16 Govindpuri Extension Kalkaji New Delhi
SWETA PRIYA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
years of professional experience
7
years of post-secondary education

Work History

NTT Data Service
Noida

AML/KYC Analyst
02.2023 - Current

Job overview

  • Conducted KYC formality reports on questionable accounts and transactions.
  • Adjusted end-to-end KYC process needs to align with workforce capabilities.
  • Consulted with compliance department to create regulatory reports.
  • Partnered with client-facing teams to collect legal documents and associated information for regulatory and internal policies.
  • Determined customer risk ratings based on analysis and research findings.

QUESS Corp
New Delhi

Customer Associate
02.2022 - 02.2023

Job overview

  • Recommended items to customers based on specific needs and explained features and benefits.
  • Listened to customers in actively to assess issues and provide accurate information.
  • Consistently met monthly sales goals and twice recognized as employee of month.
  • Provided exceptional customer service to high-volume customer base, resolving issues, answering inquiries and providing product information.
  • Provided management with daily log report on calls, complaints, resolutions, order statuses and escalations.
  • Processed purchases and handled payment transactions using POS system.

Concentrix Daksh
Noida

Customer Representative
04.2018 - 11.2018

Job overview

  • Resolved concerns with products or services to help with retention and drive sales.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Collected customer information and analyzed customer needs to recommend potential products or services.
  • Maintained and managed customer files and databases.

Education

DCRUST Murthal
Sonipat Murthal Haryana

B.Tech from Electronics & Communication Engg
05.2013 - 06.2017

University Overview

Completed Bachelor of Technology in the field of Electronics & Communication with the CGPA 7.3

Bihar Board of Secondary Education, T.N.B. COLLEGE
Bhagalpur, Bihar

12th from MATHS+BIO
06.2010 - 03.2012

University Overview

68%

Anandram Dhandania Sarswati Vidya Mandir
Bhagalpur Bihar

10th from General
04.2009 - 04.2010

University Overview

Skills

MS Excel, MS Word, MS Power Pointundefined

Interests

Cooking

Enjoying Music

Love to explore and Travel

Timeline

AML/KYC Analyst
NTT Data Service
02.2023 - Current
Customer Associate
QUESS Corp
02.2022 - 02.2023
Customer Representative
Concentrix Daksh
04.2018 - 11.2018
DCRUST Murthal
B.Tech from Electronics & Communication Engg
05.2013 - 06.2017
Bihar Board of Secondary Education, T.N.B. COLLEGE
12th from MATHS+BIO
06.2010 - 03.2012
Anandram Dhandania Sarswati Vidya Mandir
10th from General
04.2009 - 04.2010

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SWETA PRIYAAML KYC Associate