Sweta Shalini
Pune
Summary
Results-oriented Engineering Leader with over 15 years in systems engineering and site reliability engineering. Proven expertise in leading cross-functional teams and driving reliability initiatives while delivering complex platform programs. Skilled in hybrid infrastructure, Infrastructure as Code, CI/CD, and observability with Prometheus and Grafana. Committed to mentoring engineers and enhancing team performance through collaborative development strategies.
Overview
16
16
years of professional experience
Work History
DevOps Senior Tech Lead
Opus Technologies
Pune
10.2025 - Current
- Orchestrating CI/CD pipeline implementation using modern DevOps tools and
practices for automated, reliable deployments
.Building highly reliable infrastructure leveraging cloud platforms
emphasis on scalability, security, and cost optimization
.Implementing comprehensive monitoring, logging, and observability solutions for
production systems
. Driving adoption of infrastructure-as-code and containerization (Docker, Kubernetes)
for standardized deployments - Implemented comprehensive monitoring, logging, and observability solutions for production systems.
- Drove adoption of infrastructure-as-code and containerization with Docker and Kubernetes, standardizing deployments and improving deployment consistency.
- Guided troubleshooting and issue resolution processes, enhancing system reliability and reducing downtime.
- Provided technical guidance during troubleshooting and issue resolution processes, enhancing system reliability.
Senior Consultant Specialist - Engineering Lead
HSBC Software Development (India) Pvt Ltd
Pune
02.2025 - 09.2025
- Engineered CI/CD pipelines and deployment automation for mission-critical financial applications, improving release reliability and speed.
- Implemented observability solutions using Prometheus, Grafana, Splunk, AppDynamics, ELK, and custom monitoring frameworks.
- Optimized SRE practices, including on-call operations, incident response, and service reviews, fostering a culture of continuous improvement.
- Coordinated high-impact production incident management, implementing permanent fixes, updating stakeholders, and mitigating operational risks across geographies.
- Built Infrastructure as Code and automated deployment solutions using cloud platforms, containerization, and platform tooling.
- Maintained 99.95%+ uptime for critical services through proactive reliability engineering and production governance.
- Improved operational efficiency by 35% through process optimization, monitoring improvements, and automation initiatives.
- Mentored engineers and promoted a culture of ownership, engineering excellence, and continuous improvement.
Consulting Specialist - Global Liquidity Engine (GLE) & Infrastructure SME
HSBC Software Development (India) Pvt Ltd
Pune
03.2020 - 02.2025
- Implemented build and deployment automation using Jenkins and BuildForge to improve release speed and reliability.
- Reduced deployment time by 45% through CI/CD improvements and DevOps standardization.
- Developed shell scripts and automation tools to improve operational efficiency and release support.
- Improved operational efficiency by 35% through automation, monitoring enhancements, and process optimization.
- Implemented production support processes and monitoring solutions to improve system reliability and operational visibility.
- Troubleshot critical application and infrastructure issues, performed root cause analysis, and implemented permanent fixes.
- Managed enterprise application infrastructure and environments for production and pre-production systems supporting critical retail operations.
- Supported scalable financial platforms operating across 40+ countries with 99.95%+ uptime.
- Implemented observability solutions with Prometheus and Grafana, improving production visibility through effective dashboards and alerting.
Senior Software Engineer - Production Support & Infrastructure
HSBC Software Development (India) Pvt Ltd
Pune
07.2018 - 03.2020
- Supported banking operations and payment processing through enterprise application development and maintenance.
Implemented monitoring solutions and production support processes for system reliability.
Addressed critical application and infrastructure issues, applying permanent fixes.
Improved operational efficiency with automation tools and shell scripts.
Led change and release activities, ensuring effective collaboration between development and operations teams. - Designed scalable software solutions for banking applications and services.
- Implemented best practices for software development and code quality assurance.
- Collaborated with cross-functional teams to define project requirements and specifications.
Application Developer - Infrastructure & Release Management
IBM India Pvt Ltd
Pune
09.2010 - 07.2018
- Maintained enterprise applications for prestigious retail clients such as David Jones and Harrods.
Oversaw environment management for both production and pre-production systems.
Deployed J2EE applications, ensuring robust application infrastructure for mission-critical operations.
Implemented automation of build and deployment processes through Jenkins and BuildForge.
Optimized CI/CD pipelines for increased release speed and reliability.
Utilized strong shell scripting skills to enhance infrastructure management capabilities.
Performed application analysis, resolved issues, and executed thorough testing procedures.
Collaborated independently with clients and senior management during complex projects.
Education
MBA - Executive Programme in FinTech And AI
Indian Institute of Management
Kolkata 03-2026
Postgraduate Degree - Cloud Computing
Great Lakes Institute of Management
Pune01-2022
B.Tech. - Electronics and Telecommunication
Biju Patnaik University of Technology
Odisha08-2009
Skills
- Site Reliability Engineering (SRE)
- Platform Engineering
- DevOps Leadership
- Technical Leadership
- Production Reliability
- Incident Management
- Root Cause Analysis
- Observability
- Prometheus
- Grafana
- Splunk
- AppDynamics
- ELK
- Infrastructure automation
- Continuous integration
- Jenkins
- GitLab automation
- GitHub automation
- Docker
- Kubernetes
- EKS
- Multi-cloud
- Linux/Unix
- Python
- Shell Scripting
- Bash
- Ansible
- Kafka
- SQL
- PostgreSQL
- Oracle
- Team Leadership
- Stakeholder engagement
Leadership Highlights
7+ years in technical leadership roles as team lead and hands-on manager across engineering, infrastructure, and production support functions. Proven success leading cross-functional initiatives and delivering complex projects in regulated financial services environments. Strong customer and stakeholder orientation with the ability to explain complex reliability strategies clearly and persuasively. Demonstrated success in mentoring, coaching, and developing high-performing technical teams. Practical experience working in Agile and DevOps environments, balancing reliability, delivery velocity, and innovation.
Technical Expertise
Python, Shell Scripting, Bash, PowerShell, AWS (EC2, ECS, EKS, Lambda, CloudWatch, CloudTrail), Azure, Linux/Unix, Hybrid Infrastructure, Ansible, Infrastructure as Code, Docker, Kubernetes, ECS, EKS, Prometheus, Grafana, Splunk, AppDynamics, ELK Stack, CloudWatch, CloudTrail, Metrics, Logs, Traces, Dashboards, Alerts, Jenkins, GitLab CI/CD, GitHub Actions, Artifactory, Git, Bitbucket, GitHub, Kafka, Oracle, SQL, PostgreSQL, NoSQL, SRE, Agile, Scrum, Kanban, ITIL, Incident Management, Change Management, Problem Management, Resilience Testing, Disaster Recovery
Timeline
DevOps Senior Tech Lead
Opus Technologies
10.2025 - Current
Senior Consultant Specialist - Engineering Lead
HSBC Software Development (India) Pvt Ltd
02.2025 - 09.2025
Consulting Specialist - Global Liquidity Engine (GLE) & Infrastructure SME
HSBC Software Development (India) Pvt Ltd
03.2020 - 02.2025
Senior Software Engineer - Production Support & Infrastructure
HSBC Software Development (India) Pvt Ltd
07.2018 - 03.2020
Application Developer - Infrastructure & Release Management
IBM India Pvt Ltd
09.2010 - 07.2018
MBA - Executive Programme in FinTech And AI
Indian Institute of Management
Postgraduate Degree - Cloud Computing
Great Lakes Institute of Management
B.Tech. - Electronics and Telecommunication
Biju Patnaik University of Technology