Summary
Overview
Work History
Education
Skills
Tools
Interests
Timeline
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Sweta Singh

Network Engineer
New Delhi

Summary

Currently working as a NOC Engineer with 2 years of experience proven in troubleshooting and system security . In-depth understanding of IT systems and networks, working tirelessly to improve route performance. Interacts regularly with clients, documenting services provided and issues addressed.

Overview

2
2
years of professional experience
7
7
years of post-secondary education

Work History

Network Operations Engineer

Hcl Technology
Lucknow
01.2022 - Current
  • Spearheaded the planning and execution of complex network migrations, minimizing downtime and ensuring business continuity.
  • Managed vendor relationships effectively, negotiating contracts that aligned with organizational goals while reducing costs substantially.
  • Developed customized solutions for clients'' unique networking requirements, resulting in improved customer satisfaction rates.
  • Collaborated with cross-functional teams for seamless network integration during mergers and acquisitions.
  • Provided continuous support to end-users, resolving connectivity issues promptly and professionally.
  • Supported global network users with connectivity, VPN, and access issues.
  • Monitored and maintained network and software components according to established guidelines and best practices.
  • Exceeded SLA standards for response times and problem resolution.
  • Established positive working relationships with users to quickly resolve problems.
  • Configured IP assignment, core network configuration, and DNS setup for new users.
  • Resolved issues related to operational components for LAN, WAN and voice systems.

Education

Bachelor Of Technology - Electronics And Telecommunication

Dr.Abdul Kalam Technical University,Agra College
Agra
07.2015 - 07.2019

SSC -

Kendriya Vidyalaya ,FCI No -2
Gorakhpur
04.2011 - 05.2012

HSC -

Kendriya Vidyalaya ,FCI No 2
Gorakhpur
04.2012 - 05.2014

Skills

    Performance Analysis

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Tools

Netbrain, Akips, SDWAN, Cisco DNAC, Cisco vmanage , Devices Monitoring Dashboards

Interests

Walking, Listening music,

Timeline

Network Operations Engineer

Hcl Technology
01.2022 - Current

Bachelor Of Technology - Electronics And Telecommunication

Dr.Abdul Kalam Technical University,Agra College
07.2015 - 07.2019

HSC -

Kendriya Vidyalaya ,FCI No 2
04.2012 - 05.2014

SSC -

Kendriya Vidyalaya ,FCI No -2
04.2011 - 05.2012

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Sweta SinghNetwork Engineer