Hi, I’m
Swetha J.V
Senior Systems Engineer In Infosys.
Bengaluru
Summary
Dedicated IT professional with 3.5 years of experience in banking technology support and development at Infosys Ltd., specializing in SQL, PL/SQL, DB2, and SAS tools. Accomplished in resolving L3 production issues, implementing L2 change requests, and delivering ADF/MIS reports in HTML format. Skilled in optimizing queries, automating workflows, and leveraging SAS EG, DI, SMC, IDP, WRS, and Control Center to enhance reporting efficiency. Strong collaborator with business stakeholders, ensuring accurate, compliant, and performance‑driven technical solutions.
Overview
3
years of professional experience
Work History
Infosys Ltd.
Senior Systems Engineer
10.2022 - Current
Job overview
Jammu & Kashmir Bank Application Support & Development Engineer | 3.5 years.
- Resolved Level 3 (L3) production issues, ensuring uninterrupted banking operations, and system stability.
- Designed and implemented Level 2 (L2) change requests using SQL and PL/SQL in DB2, based on the business logic provided by the bank.
- Developed and maintained jobs and reports using SAS programming for data analysis and operational reporting.
- Performed root cause analysis to provide resolutions for production issues.
- Created ADF and MIS reports with outputs in HTML format, supporting management decision-making, and compliance reporting.
- Worked extensively with SAS tools: Enterprise Guide (EG), Data Integration (DI), Management Console (SMC), Information Delivery Portal (IDP), Web Report Studio (WRS), and Control Center.
- Optimized queries and automated recurring tasks improve efficiency and reduce manual workload.
- Collaborated with stakeholders to translate requirements into technical solutions, delivering accurate, and compliant outcomes.
Education
SJB Institute of TechnologyBengaluru, India
Bachelor of Engineering from Computer Science And Engineering.
04.2001
University Overview
- Graduation with Distinction, [2022]
Skills
Root-cause analysis
SQL in DB2
Basic SAS
SAS EG, SAS DI, SAS SMC, SAS IDP, Control center
PLSQL in DB2
Timeline
Senior Systems Engineer
Infosys Ltd.
10.2022 - Current
SJB Institute of Technology
Bachelor of Engineering from Computer Science And Engineering.
04.2001