Swetha Mohan

QA Test Lead – Bank of Montreal (BMO) Project (Feb 2025 – Aug 2025).

• Led testing efforts for the Customer Connect Desktop Application, ensuring seamless functionality across critical banking workflows.
• Managed end-to-end testing phases, including Shakedown Testing, System Integration Testing (SIT), Contingency Testing, Pre-Demo Test Cases, and Fallback Testing, consistently meeting delivery timelines with high quality.
• Conducted Show and Tell sessions with clients, demonstrating testing outcomes, and building stakeholder confidence in product quality.
• Prepared and executed comprehensive test plans, while managing Test Data Management (TDM) Jira requests to ensure accurate and efficient test coverage.
• Led defect triage meetings (live defect triages), driving quick prioritization, resolution, and cross-team collaboration.
• Partnered with cross-functional stakeholders (developers, BAs, PMs) to clarify requirements, identify risks early, and deliver production-ready solutions with minimal defect leakage.

QA Team Lead - PNC Bank (Nov 2016 – Feb 2025).

• QA Lead for PNC Bank and BMO projects, focusing on Governance and Risk Management (GRM) Web Applications.
• Conducted requirement analysis, test planning, system integration testing, and regression testing with consistently high quality.
• Actively managed team performance, reporting, vacation trackers, and coordinated test data preparation for automation runs.
• Led infrastructure upgrade validations, ensuring seamless system stability.
• Maintained detailed documentation in Confluence to track functionality changes across multiple releases.