Swetha Mohan
Chennai
Summary
ISTQB-CTFL and PSM-I certified QA Team Lead with 8.8 years of experience in Software Testing and Agile methodologies.
Proven expertise in leading comprehensive QA processes, ensuring defect-free deliveries.
Skilled in collaborating with cross-functional teams and stakeholders to align solutions with business objectives. Adept at balancing Quality Leadership, Agile Practices, and Project Coordination to deliver best business value.
Open to opportunities as a Test Lead, Project Manager, Business Analyst, Scrum Master, or Agile Delivery Lead.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Test Lead
CGI
Chennai
02.2025 - 08.2025
QA Test Lead – Bank of Montreal (BMO) Project (Feb 2025 – Aug 2025).
- Led testing efforts for the Customer Connect Desktop Application, ensuring seamless functionality across critical banking workflows.
- Managed end-to-end testing phases, including Shakedown Testing, System Integration Testing (SIT), Contingency Testing, Pre-Demo Test Cases, and Fallback Testing, consistently meeting delivery timelines with high quality.
- Conducted Show and Tell sessions with clients, demonstrating testing outcomes, and building stakeholder confidence in product quality.
- Prepared and executed comprehensive test plans, while managing Test Data Management (TDM) Jira requests to ensure accurate and efficient test coverage.
- Led defect triage meetings (live defect triages), driving quick prioritization, resolution, and cross-team collaboration.
- Partnered with cross-functional stakeholders (developers, BAs, PMs) to clarify requirements, identify risks early, and deliver production-ready solutions with minimal defect leakage.
Team Lead
Accenture
Chennai
11.2016 - 02.2025
QA Team Lead - PNC Bank (Nov 2016 – Feb 2025).
- QA Lead for PNC Bank and BMO projects, focusing on Governance and Risk Management (GRM) Web Applications.
- Conducted requirement analysis, test planning, system integration testing, and regression testing with consistently high quality.
- Actively managed team performance, reporting, vacation trackers, and coordinated test data preparation for automation runs.
- Led infrastructure upgrade validations, ensuring seamless system stability.
- Maintained detailed documentation in Confluence to track functionality changes across multiple releases.
Education
Bachelor of Engineering - Computer Science And Engineering
Panimalar Engineering College
Chennai, India06-2016
Skills
- Testing Expertise (functional test planning, shakedown testing, SIT, contingency testing, pre-demo testing, fallback testing, regression)
- Agile and Scrum practices (sprint planning, daily stand-ups, retrospectives, backlog grooming)
- Project and QA leadership (team collaboration, tracker management, reporting)
- Business analysis (requirements gathering, stakeholder communication, gap analysis)
- Strong in defect identification, risk management, and time management
- Tools: Jira X-Ray, ALM, Confluence
- Client demonstrations (show and tell)
Accomplishments
- Accenture Celebrates Excellence (ACE Award, 2024) – for critical bug resolution within release deadlines.
- Bravo Award (2024) – for demonstrating cross-skill proficiency and quality leadership.
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Hindi
Beginner
A1
Certification
- Professional Scrum Master I (PSM-I) – Scrum.org (2025)
- Microsoft Certified – Security, Compliance, and Identity Fundamentals (2024)
- Microsoft Certified – Azure Data Fundamentals (2022)
- Microsoft Certified – Azure AI Fundamentals (2021)
- Microsoft Certified – Azure Fundamentals (2021)
- Capital Markets, Banking, Foundation, Learning (2017)
- Accenture Delivery Foundation Academy (2021)
Timeline
Test Lead
CGI
02.2025 - 08.2025
Team Lead
Accenture
11.2016 - 02.2025
Bachelor of Engineering - Computer Science And Engineering
Panimalar Engineering College