Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Swetha N

Swetha N

Salesforce Developer
Bengaluru,KA

Summary

With over 8+ years of experience in the IT industry, 4 in salesforce CRM, I am actively seeking a challenging career opportunity in Salesforce where I can leverage my knowledge, experience, and skills. I Am eager to contribute to innovative projects, further develop my expertise & Aspire to become Salesforce Solution Architect and make a meaningful impact within the Salesforce ecosystem.


Overview

8
8
years of professional experience
2
2
Certifications

Work History

Team Leader - CRM Operations

CloudOnHire Pvt Ltd
08.2016 - Current
  • 8+ years of Information Technology experience with 4 years of experience with CRM platforms as a Salesforce developer. Experienced in developing and administrating various projects to customize Salesforce applications and implement business logic.
  • Worked on Process Builder, Flows, Workflow, Apex classes, Triggers, LWC, and Visualforce pages for multiple projects by following Salesforce best practices.
  • Experienced in multiple tools like Data Loader, Workbench, Visual Studio Code, SoapUI, Postman, etc.
  • As a Salesforce Solution Engineer work closely with cross-functional teams including sales, marketing, and development to ensure alignment between client needs and technical solutions.
  • Developed client demo assets for Sales Cloud, successfully presenting to 15 South Indian customers and secured four closures. All four closures were from Manufacturing industries seeking Sales Cloud solutions.
  • 5+ Years of experience in web development, hands on experience with various CMS Tools, Got decent knowledge on various third party plugins like WPML, Payment Gateway, Uber menu, Twitter Bootstrap, WooCommerce, SEO, SEMrush.

Client: Nivasoft India Private Ltd September 2022 to March 2024

Role: Senior Salesforce Developer/ Solution Engineer

Client: SAESO October 2021 to October 2022

Role: Salesforce Developer

Client: Wiley NXT April 2021 to October 2021

Role: Salesforce Admin cum Developer


Period: August 2016 – December 2020

Roles: Web Developer, WordPress Developer, SEO Specialist, Digital Marketer


Trainee Software Engineer

Permeative Technologies Pvt Ltd
10.2011 - 10.2012
  • Worked with iOS App developers to identify and remove software bugs.
  • Improved overall system performance by optimizing code and troubleshooting issues during the development process.
  • Implemented successful debugging strategies that expedited issue resolution while minimizing disruption to ongoing development activities.

Education

Bachelor of Science - Computer Application

SRNM College of Applied Science
Shimoga
04.2001 -

Master of Science - Computer Application

Maharaja Institute of Technology
Mysore, India
04.2001 -

Skills

CRM Tools: Salesforce CRM

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Accomplishments

Awards or Achievements:

  • Participated in TechGig Geek Goddess 2018 - UI Theme Hackathon for Women (Women Only UI Tech Event) Conducted by TechGig, Sponsored by Accenture & Selected as Top 10 Finalist.
  • "Employee of the Year 2018" award From CloudOnHire for my outstanding contribution towards company’s business growth.
  • Volunteered for 3 months at an NGO affiliated with Santander Bank in Milton Keynes, UK in 2014.
  • Actively participated events/webinar conducted by Salesforce, Excellent team leader as well as team player.
  • Writing Technical blog posts, participate in online discussions, and share knowledge on social media platforms like LinkedIn , Salesforce Trailhead.
  • Teaching/Coaching, I strongly believe it could help me in thriving through new ways of solving problems and also, I could grab a chance of up-to- date on my skills.
  • Actively Participated in building website for NGO called MLB, MyLittleBit is a philanthropic foundation, which works for educating underprivileged girls.

Certification

Salesforce Certified Platform Developer 1

Timeline

Salesforce Certified Platform Developer 1

10-2021

Google Analytics Individual Qualification

07-2018

Team Leader - CRM Operations

CloudOnHire Pvt Ltd
08.2016 - Current

Trainee Software Engineer

Permeative Technologies Pvt Ltd
10.2011 - 10.2012

Bachelor of Science - Computer Application

SRNM College of Applied Science
04.2001 -

Master of Science - Computer Application

Maharaja Institute of Technology
04.2001 -
Swetha NSalesforce Developer