Summary
Overview
Work History
Education
Skills
Timeline
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Swetha Patlolu

Hyderabad

Summary

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

7
7
years of professional experience

Work History

Senior Associate 2

Kyndryl
Hyderabad
05.2020 - Current
  • Conducted training sessions for other team members on topics related to installation and configuration of various Middlewares like JBoss, WebSphere, Tomcat, Weblogic, IHS,Apache and nginx.
  • Troubleshooted application issues, identified root cause and provided timely resolution.
  • Performed periodic maintenance activities such as backups, archiving data for smooth functioning of middleware applications.
  • Collaborated with development teams to understand their requirements and implemented solutions accordingly.
  • Investigated and resolved complex problems related to integration of multiple systems through web services and messaging queues over Middleware layers.
  • Managed application logs, monitored system resources utilization levels and took corrective measures when required.
  • Implemented patches and upgrades on middleware components in order to keep them up-to-date with latest releases.
  • Provided technical support to users regarding any queries related to Middleware applications usage or configuration changes.
  • Assisted developers in troubleshooting application level issues during development phase by providing necessary insights from a Middleware administrator perspective.
  • Developed scripts for automation of day-to-day tasks related to Middleware administration.
  • Maintained high availability of mission critical systems by implementing redundancy features across Middleware infrastructure components.
  • Monitored performance of middleware applications to ensure optimal application availability and response times.
  • Ensured compliance with industry standards and best practices while performing administrative tasks related to Middleware environments.
  • Created necessary documentation for all the configurations done on Middleware platforms for future reference purpose.
  • Configured security settings on middleware applications in accordance with the organization's policies.
  • Installed, configured and administered middleware applications such as Apache Tomcat, WebSphere and Oracle WebLogic.
  • Designed, configured and tested computer hardware and operating system software.
  • Increased system security and performance with proactive changes.
  • Coordinated with vendors and company personnel to facilitate purchases.
  • Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
  • Spearheaded server infrastructure development, quality control, staging, and production operations.
  • Installed security software to protect networks.
  • Supporting 24/7 for production support.
  • Handled yearly DR activity and also hight priority sev-1&2 issues reported by application team.

Jboss Admin

Infosys
Hyderabad
06.2017 - 05.2024
  • Handled all applications which are deployed in Production and non-production environments.
  • Configure JBOSS Servers in a Cluster environment solution for High Availability, Load balancing and
    fail over support.
  • Monitoring the service request, change request, incident request etc. raised by the users, developers.
  • Server build setups for node creation on JBoss application server.
  • Troubleshoot the issues such as if any URL is not working and down etc and provided root cause analysis for the issues raised.
  • Worked on Code deployment and war file deployment. Worked on the automation part. Had an experience of writing the scripts for changes such as custom deployment, data source
    configuration, changes in property files etc.
  • Built Highly available clustered JBOSS App server environment using multiple standalone instances and Domain managed servers.
  • Installation & setup of Apache Servers.Configured the mod_jk and mod Proxy to communicate between JBOSS to Web server.
  • Involved with the vendors and support teams in troubleshooting and fixing the issues.
  • Completed day-to-day duties accurately and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Education

Master of Computer Applications -

JNTU University
Hyderabad
10-2013

Skills

  • WebSphere Application Server administration
  • JBoss Application Server
  • Red Hat JBoss Middleware
  • Middleware administration
  • Oracle WebLogic expertise
  • Apache Web server
  • Apache Tomcat Administration
  • Nginx Web Server
  • Analytical and Critical Thinking
  • Troubleshooting
  • Installation and configuration
  • Problem Resolution
  • Cloud Basic-AWS
  • Ansible automation
  • Understanding of Git

Timeline

Senior Associate 2

Kyndryl
05.2020 - Current

Jboss Admin

Infosys
06.2017 - 05.2024

Master of Computer Applications -

JNTU University

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Swetha Patlolu