Swetha Pemmaraju

Product Strategy & Leadership

• Drive OKRs, prioritization, and planning tied to business outcomes.
• Organised 16+ ideation workshops based on AI, Automation and Design thinking
• Innovation lead mentoring over 60+ prototypes (Semigated Logins, Gamified Care Plans, Confluence KT Bot, Marketing Automation Agent ) and over 500 ideas contributing product road map.

Integrations & White-Label Products

• Lead API-first platforms enabling integrations across Salesforce and 20+ device/partner ecosystems like Whoop, Apple HealthKit, Samsung Health, Fitbit, Withings, Google Health, Vonage, Validic, Abbott Lingo, Eversense, Dexcom, Nextgen, Athena, Redox and 11 others.
• Own white-label architecture with configurable branding, workflows, and feature toggles.
• Deployment and maintenance of 8 mobile apps on Play Store and App Store.

Execution & Agile Delivery

• Stabilized sprint velocity (~65 points per sprint) across an 8-engineer team by improving backlog quality and sprint planning.
• Managed backlogs and drive sprint ceremonies across 3 Scrum Teams at zone level
• Standardized integration patterns and documentation, reducing partner onboarding time by 30–40% and improving scalability..
• Partner with engineering to manage dependencies, risks, and delivery timelines by reducing custom integration effort by 25–50%

Data, Metrics & Continuous Improvement

• Defined and tracked KPIs across adoption, engagement, usage, and operational efficiency using Mixpanel and Tableau, driving 20–40% improvements across key metrics.
• Improved CES score by 5% and NPS score by 7% across 3 major product divisions
• Enabled hypothesis-driven development and A/B testing, improving validation speed with 6 prototypes scaled to production level features.

AI & Innovation Enablement

• Applied AI to automate workflows and generate actionable insights, reducing manual effort by 60% and reducing configuration times from 2-3 weeks to 5 days
• Identified, scoped, and delivered high-impact AI agents (Health Risk Assessment Builder, Plate Scanner , BYO Challenges), driving 30% gains in engagement and adoption.

Impact Highlights

• Scaled a single white-label platform to support 200+ enterprise clients.
• Improved delivery predictability through strong Agile execution and roadmap governance.
• Reduced integration friction through standardized, API-first architecture.

• Developed 6 product lines built on integrations with Abbott health, POC devices, TPA systems, real time tracking and customer care response teams with increase CSAT scores on the app by 20%
  
• Reduced TAT for Solution Mapping Matrix by 70% by creating feature mapping and client goals leading faster sales funnel turn over. Developed comprehensive project plans aligning with client goals and requirements.
• Built client facing configuration modules with reporting dashboards, summaries and KPI monitoring about product utilization leading upsell opportunities for sales team resulting in 2X increase in sales pipeline

• Created CXO summary dashboards for product performance monitoring and reporting reducing operational overhead by over 48 hours
  

• Owned regional P&L, pricing strategy, and GTM
• Launched 10 + product lines and collaborated with stake holders to drive engagement and product adoption
  
  

• Created 3 distinct product lines
• Managed team of 8 Product Specialist
• Achieved 40% company revenue
• Introduced go-to-market campaigns with thorough competitor analysis and built over 12 key hospital/clinic partnerships
• Contributed to over 40% of company revenue through strategic partnerships and by launching 3 new product lines
  
  

• Launched 11 marketing leading products
• Managed full product lifecycle for over 16+ products
• Managed international collaborations with Emory University, Sedars Cinai, UCLA Childern's hospital and tie ups to drive market differentiation
• Primary lead for enterprise healthcare ERP integration across lab, logistics, QA, finance modules
• Created automated tracking and reporting ecosystem for transparency and efficiency
  
  

• Supported oncology R&D with lab operations, audits, reporting of 80+ services,
• ERP management with building new reporting templates
• Contributed to 2 major accreditations
• Responsible for maintaining compliance protocols for over 30+ services