Swetha S
Bengaluru
Summary
Performance and Results driven sales leader with 6+ years of experience in spearheading strategic business operations and driving revenue growth. Proven expertise in managing cross-functional teams, delivering impactful solutions,revenue management, client acquisition and account servicing. Diligently research competitors and market conditions to remain lean and agile in face of changing expectations and conditions. Excellent negotiator and influential program manager. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
6
6
years of professional experience
Work History
Senior Sales Manager
Guvi - IITM (Part of HCL Group)
Bengaluru
12.2022 - Current
- Boosted revenue by implementing sales cycle procedures related to new business development and contract agreements.
- Heading a new vertical C2C(College to Corporate) right from the web development set up to sales functional and setting targets.
- Managed budget implementations ,employee reviews,training schedules and contract negotiations.
- Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
- Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales.
- Targeted new markets and increased sales 85% through proactive sales.
Retail Business Unit Head - Bengaluru
Extramarks Education India Pvt Ltd
Bengaluru
06.2021 - 12.2022
- Spearhead the overall business strategy, growth initiatives, and P&L management for the Bangalore business unit.
- Provide visionary leadership to cross-functional teams, ensuring alignment with corporate goals and objectives.
- Develop and execute comprehensive business plans, consistently achieving and exceeding revenue targets.
- Analyze market trends and competition to identify growth opportunities and mitigate potential risks.
- Foster strategic partnerships with key clients, resulting in a 95% increase in client retention and satisfaction.
- Lead product development initiatives, collaborating with R&D and marketing teams to introduce innovative offerings to the market.
- Implement cost optimization strategies, resulting in a 90% reduction in operational costs without compromising service quality.
- Drive performance management and talent development programs, resulting in increased team productivity and employee satisfaction.
- Establish and maintain effective communication channels with stakeholders, ensuring transparency and alignment of expectations.
- Successfully navigate regulatory requirements and compliance standards within the Bangalore business environment.
Senior Business Development Manager,
Extramarks Education India Pvt Ltd
Bengaluru
06.2020 - 06.2021
- Lead a team of business development managers and business development executives, providing mentorship and guidance to drive individual and collective performance.
- Identify and pursue new business opportunities through market research, networking, and strategic partnerships.
- Build and maintain strong client relationships, ensuring high levels of customer satisfaction and repeat business.
- Negotiate and close complex deals, resulting in a [85%] increase in annual revenue within the Bengaluru region.
- Collaborate with cross-functional teams, including marketing and product development, to align business strategies with market demands.
- Conduct regular market analysis to identify trends, competitor activities, and potential areas for business growth.
- Implement and oversee the use of CRM tools to streamline the sales process and enhance customer relationship management.
- Stay abreast of industry trends, regulations, and emerging technologies to maintain a competitive edge.
Business Development Manager,
Extramarks Education India Pvt Ltd
Bengaluru
06.2019 - 06.2020
- Develop and execute strategic business plans to achieve and exceed sales targets in the Bengaluru region.
- Build and maintain strong client relationships through effective communication and understanding of client needs.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Directed work of efficient administrative team maintaining accurate sales,inventory and order documentation.
- Utilize CRM tools to track and manage sales activities, ensuring accurate and up-to-date information.
- Provide market feedback to inform product development and marketing strategies.
Business Development Executive,
Extramarks Education India Pvt Ltd
Bengaluru
04.2018 - 06.2019
- Generate leads through various channels, including cold calling, networking, and online research.
- Build and nurture client relationships through effective communication and understanding of client needs.
- Collaborate with the sales and marketing teams to develop targeted strategies for lead generation.
- Present and promote company products and services to prospective clients.
- Prepare and deliver compelling sales presentations to key stakeholders.
- Respond to client inquiries, provide product information, and address concerns.
- Negotiate and close deals, consistently meeting or exceeding sales targets.
- Maintain accurate and up-to-date records of sales activities in the CRM system.
- Attend industry events, conferences, and networking opportunities to expand professional connections.
Education
MBA - Retail Management
Anna University
Coimbatore05-2022
Bachelor of Engineering - Computer Science
Anna University
Coimbatore05-2018
Skills
- Strategic Planning
- P&L Management
- Presentation Skills
- Market Analysis and Lead generation
- Client Relationship Management
- Product Development
- Cost Optimization
- Cross-functional Collaboration
- CRM Tools
Languages
Kannada
First Language
English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Timeline
Senior Sales Manager
Guvi - IITM (Part of HCL Group)
12.2022 - Current
Retail Business Unit Head - Bengaluru
Extramarks Education India Pvt Ltd
06.2021 - 12.2022
Senior Business Development Manager,
Extramarks Education India Pvt Ltd
06.2020 - 06.2021
Business Development Manager,
Extramarks Education India Pvt Ltd
06.2019 - 06.2020
Business Development Executive,
Extramarks Education India Pvt Ltd
04.2018 - 06.2019
MBA - Retail Management
Anna University
Bachelor of Engineering - Computer Science
Anna University
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