Swetha S
Chennai
Summary
Detail-oriented and empathetic HR professional with a strong foundation in employee engagement, talent acquisition, and data analysis. Proven track record in conducting feedback sessions, managing confidential information, and driving actionable insights through survey data. Adept at stakeholder communication, cross-functional collaboration, and implementing process improvements to enhance organizational effectiveness.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Engagement Counsellor & Redflag SPOC
Acnegage
08.2023 - Current
- Facilitated structured engagement sessions with former employees to gather detailed feedback on work experiences, reasons for attrition, and suggestions for improvement
- Analyzed employee survey responses to uncover trends, root causes, and key areas for HR and policy enhancement
- Served as the primary contact for red flag escalations, ensuring timely review, documentation, and resolution of cases
- Identified patterns in red flag data to assess risk severity and recommend preventive actions
- Maintained confidentiality while handling sensitive documents and employee/client information
- Compiled and presented insightful weekly and monthly reports to internal stakeholders
- Collaborated with cross-functional teams to implement solutions for service and quality improvements
Manager – Talent Acquisition and Client Engagement
MacroHire LLP
01.2023 - 07.2023
- Standardized language and frameworks for talent discussions, development planning, and succession strategies
- Managed job listings, conducted screenings, and scheduled interviews with qualified candidates
- Designed and executed inclusive recruitment strategies to attract a diverse talent pool
- Built and maintained strong relationships with clients and internal stakeholders
- Consistently surpassed service quality benchmarks by developing empathetic client engagement practices
Consultant (Part-Time)
Crayon Data
08.2022 - 02.2023
- Partnered with hiring managers to understand recruitment priorities and fulfill tech and non-tech roles
- Managed job postings, shortlisted candidates, and coordinated interviews
- Delivered timely closure of positions by aligning hiring strategies with business needs
Lead – Talent & Client
Procyon Technostructure
07.2021 - 08.2022
- Represented the company to candidates, promoting culture, growth opportunities, and benefits
- Recruited for a wide range of technical and non-technical roles
- Oversaw the full recruitment cycle including offers and onboarding
- Built productive relationships with executives and HR teams to support hiring initiatives
- Led a team of three recruiters, ensuring performance alignment with business goals
Research Associate
Antal International
10.2019 - 06.2021
- Conducted end-to-end recruitment for mid-to-senior level roles in startup ecosystems
- Independently managed client accounts, filling high-priority roles within tight timelines
- Crafted and executed sourcing strategies using ATS tools and professional networks
- Negotiated offers and successfully placed candidates, including a closure within the first 60 days of joining
Customer Service Representative
LifeCell International Pvt. Ltd.
12.2018 - 09.2019
- Marketed products and provided counseling to patients, ensuring customer awareness and satisfaction
Education
Master of Science (M.Sc) - Human Genetics
Sri Ramachandra Medical College and Research Institute
05.2018
Bachelor of Technology (B.Tech) - Genetic Engineering
SRM University
01.2016
Skills
- Talent Acquisition
- Recruitment Strategy
- Employee Engagement
- Attrition Analysis
- Red Flag Reporting
- Escalation Management
- Survey Design
- Data Interpretation
- Microsoft Excel
- Google Workspace
- Confidential Information Management
- Stakeholder Relationship Management
- Verbal Communication
- Written Communication
Certification
Advanced Psychology
Timeline
Engagement Counsellor & Redflag SPOC
Acnegage
08.2023 - Current
Manager – Talent Acquisition and Client Engagement
MacroHire LLP
01.2023 - 07.2023
Consultant (Part-Time)
Crayon Data
08.2022 - 02.2023
Lead – Talent & Client
Procyon Technostructure
07.2021 - 08.2022
Research Associate
Antal International
10.2019 - 06.2021
Customer Service Representative
LifeCell International Pvt. Ltd.
12.2018 - 09.2019
Bachelor of Technology (B.Tech) - Genetic Engineering
SRM University
Master of Science (M.Sc) - Human Genetics
Sri Ramachandra Medical College and Research Institute
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