Swetha Senguttuvan
Bangalore
Summary
Experienced professional with a strong background in SAP BASIS administration, with 5 years of overall experience and 4.5 years specifically in SAP BASIS. Skilled in managing SAP ERP and Netweaver systems, expertise in administering SAP applications such as ABAP, Java, BOBJ, and S4 HANA on various databases. Proven track record of delivering exceptional client support, driving organizational growth, and fostering team synergy. Possess excellent communication, presentation, and customer-oriented skills, along with strong leadership, interpersonal, and team management abilities.
Overview
5
5
years of professional experience
Work History
System Engineer
Tata Consultancy Services
11.2022 - Current
- Working as BASIS Administrator on open alerts, Incidents and System maintenance Planned activities in application and Installation Upgrade of all SAP NetWeaver Products ABAP/JAVA.
- Identifying system down issues and restart of ABAP, JAVA, Web dispatcher, BOBJ systems, DPagent system.
- SSL certificate Configuration and renewal for ABAP, JAVA, Web Dispatchers, HANA,BOBJ, Tomcat, OpenText systems.
- Installation, upgrade and configuration of SAP Data provisioning agent, SAP AnalyticsCloud agent and SAP CPI-DS agent
- SAP notes implementation, Language installation/supplementation, Uninstall of additional application servers.
- SAP Cloud connector upgrade, SSL certificates, sub-accounts & Master-Shadow configuration.
- Handled restarts of SAP Convergent Charging & SAP Convergent Mediation systems.
- Handled multi-level upgrades of Open Text Core Archive Connector from 20.2 version to 22.3/24.2
- Content server, SCM Optimizer
- Monitoring database performance issues, and OS Level monitoring.
- Working experience in HANA Enterprise cloud and Client Administration and Local Client Copy, Remote Client Copy.
- Applied kernel patch and Support patch in ABAP system.
- Taking crucial role as alert shift lead, handling the shift along with regular technical related work and guiding new joiners about roles and responsibilities through online and offline KT.
- Responded to 1200+ customers in mails, alerts.
- Monitor application server status, active user, work process and their status from time to time.
- Scheduling background jobs, monitoring the background jobs.
- Experience in Monitor and maintain SAP systems environments of Development, QA, Production. Self-driven and passionate performer with yearn to learn new technologies and techniques.
Senior Software Engineer
CAPGEMINI SERVICES LIMITED
11.2021 - 10.2022
- SAP Daily System Monitoring.
- Production system Health Checks such as Monitoring application servers. Update records, Lock Entries.
- Work Process Monitoring.
- Monitoring Background jobs .
- SAP Market place Administration like downloading the Patch Changing the client changes upon functional requirement.
Associate
MATTSENKUMAR PRIVATE LIMITED
06.2020 - 10.2021
- Daily System Health checks.
- User creation and User Maintenance.
- Daily Performing check list active Monitoring / Maintenance of SAP system monitoring.
- Client Import, Local Client Copy and Remote Client Copy.
- Scheduling Background job.
- Monitoring of cancelled and active background jobs.
- Analysis of Error logs, System Log and Dump Analysis.
Education
MASTER OF TECHNOLOGY - POWER ELECTRONICS AND DRIVES
SASTRA University
01.2016
B.E - EEE
Adhiyamaan College of Engineering
01.2014
Skills
- SAP BASIS
- SAP MM
- MANUAL TESTING
Languages
ENGLISH
TAMIL
Achievements
Received "On the Spot Performance Award" twice from TCS
Timeline
System Engineer
Tata Consultancy Services
11.2022 - Current
Senior Software Engineer
CAPGEMINI SERVICES LIMITED
11.2021 - 10.2022
Associate
MATTSENKUMAR PRIVATE LIMITED
06.2020 - 10.2021
B.E - EEE
Adhiyamaan College of Engineering
MASTER OF TECHNOLOGY - POWER ELECTRONICS AND DRIVES
SASTRA University
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