Overview
Work History
Education
Timeline
Generic

Swetha Sujith

Hyderabad,TG

Overview

3
3
years of professional experience
1966
1966
years of post-secondary education
1
1
Certification
6
6
Languages

Work History

Process Executive

Sutherland Global Logistics
Secunderabad , Telangana
06.2020 - Current
  • Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
  • Increased customer satisfaction by 100% by filing taxes effectively and resolving issues promptly.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Implemented new accounting processes to decrease spending and work flow downtime.
  • Matched purchase orders with invoices and recorded necessary information.
  • Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
  • Educated customers on forecasting, financial statuses and financial strategies to assist in Current budget creation.
  • Maintained relationships with vendors and managed invoices for Partners and also keep the direct connection with the customer as to update them on their status.
  • Supported operations by communicating with customers, filing documents and managing data.

Implementation Specialist

ADP
Secunderabad , Telangana
03.2019 - 08.2019
  • Explained complex, technology-related issues in basic, understandable terms to clients.
  • Configured, installed and handled troubleshooting tasks for variety of different applications.
  • Cultivated relationships with sales team to support and supply corrective actions.
  • Documented specialized data and requirements to address business demands.
  • Implemented Product training initiatives by incorporating industry trends and collaborating with senior leaders.
  • Documented all transactions and support interactions in system for future reference and addition to knowledge base.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Developed and tested new product offerings prior to release to assist development team in bug identification.

Process Analyst

Cognizant Technology Solutions
Hyderabad , Telangana
06.2018 - 03.2019
  • Protected confidentiality and data integrity in all work-related tasks as depicted in company regulations and protocols.
  • Increased efficiency and team performance by implementing actionable process improvements.
  • Designed process models to provide clear, understandable tools for presenting complex business processes to individuals with minimal knowledge on topic.
  • Produced documentation outlining process improvement solutions, including cost-benefit analyses.
  • Evaluated performance by analyzing and interpreting data and metrics.

Education

Holy Family High School
Trimulgherry
01.5 -

Timeline

Process Executive

Sutherland Global Logistics
06.2020 - Current

Implementation Specialist

ADP
03.2019 - 08.2019

Process Analyst

Cognizant Technology Solutions
06.2018 - 03.2019

Holy Family High School
01.5 -

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Swetha Sujith