Swetha Swetha
Bangalore
Summary
Qillion - Content Writer
- Produced engaging content for blogs and articles, tailored to target audiences.
LOL Ventures - Sales Intern
- Assisted in lead generation, CRM updates, and market research.
Read n Share - Social Media Specialist
- Managed social media content and analyzed engagement metrics.
HappyKare - Marketing Intern
- Supported campaign planning and content creation for social media.
Overview
7
7
years of professional experience
Work History
Account Executive
Skit.ai
Bangalore
11.2023 - Current
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Quota achiever every month, with a quota of $40k/month.
Accounts Executive
Chargebee
Bangalore
10.2021 - Current
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
- Analyzed accounts for delinquencies and other ongoing issues.
- Managed major accounts portfolio worth $75k
- Proposed product solutions to meet changing customer demands.
- Worked with other departments to deliver solutions according to schedule and per customer requirements.
Inside Sales Manager
Kaseya Software Pvt Ltd
Bangalore
11.2019 - 09.2021
- Engaging customers and expanding their use cases by building strong relationships and create win/win environments for all parties to work with
- Working with business owners and CEOs, to help them significantly accelerate their growth by suggesting cross-sell opportunities
- Establish trusted advisor relationship to achieve and expand customer goals resulting in New customer acquisition and cross-sells.
- Presented Spanning to diverse audiences, applying consultative sales techniques to secure new contracts.
- Attended Onsite event (SKO )sponsored by company in Miami, Florida and experienced direct interaction with Leadership team.
- Managed KPI's of doing 150 calls/ Per day
Business Development Executive
Freshworks
Chennai
11.2017 - 09.2021
- Freshservice (IT helpdesk) handling customers based on Canada & United States of America
- Covering Texas, Iowa, Mississippi, South & North Dakota,
- Nebraska, Arkansas,& Louisiana
- Building customer relationship by reaching out to prospects, understanding their requirements and devising tailored pace during trial period to ensure smooth evaluation process
- Involved in end-to-end sales cycle by coordinating with support and pre-sales team to schedule product- walkthrough as well as additional sessions to troubleshoot any issues faced by prospect
- Ensuring that customers are successfully on-boarded and promoting other products based on their requirements
- Working with various stakeholders, including CXOs, Sales
- Heads to present Fresh-service and ensure successful closure of deals
- Committing to monthly target and working diligently to build a pipeline to thereby target objectively.
Education
B- Tech - Biotechnology
Sastra University
ThanjavurAccomplishments
- Consistent target achievement throughout the year with overall attainment of 104.4%
- Increased velocity of paying customers by converting 5.43% existing free prospects
- Closed a number of high value accounts for US region in the year 2018 with an average sales cycle of 21 days
- Quality lead prospecting resulting in zero customer churn throughout the year
- Identifying essential features based on client discussions and providing feedback to product development teams
Timeline
Account Executive
Skit.ai
11.2023 - Current
Accounts Executive
Chargebee
10.2021 - Current
Inside Sales Manager
Kaseya Software Pvt Ltd
11.2019 - 09.2021
Business Development Executive
Freshworks
11.2017 - 09.2021
B- Tech - Biotechnology
Sastra University
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