Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Swetha Tangam

Summary

Dedicated DevOps Engineer with over 14 years of experience in Unix administration, Site Reliability Engineering (SRE), and DevOps practices. Proficient in containerization and orchestration, infrastructure as code (IaC), and CI/CD pipeline automation, with expertise in cloud platforms, security compliance, and agile methodologies. Skilled in managing middleware and database systems, configuration management, and automation programming using Shell, Python, and Terraform. Adept at leading teams, mentoring junior engineers, and delivering scalable, high-performance solutions, with a proven track record of achieving 99.9% uptime and 40% faster deployments.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Staff DevOps Engineer

[24]7.ai
11.2023 - Current
  • Architected and managed production-grade workloads on Google Kubernetes Engine (GKE) with Istio service mesh, enabling canary deployments, traffic splitting, and mTLS security, achieving 99.99% uptime and a 30% latency reduction across 20+ microservices.
  • Automated infrastructure provisioning with Terraform and SaltStack, using Python scripts to streamline resource tagging, compliance checks, and idempotent deployments, reducing provisioning time by 60%, and ensuring scalable multi-environment setups.
  • Spearheaded OS migrations from CentOS to Rocky Linux across 50+ servers, maintaining zero-downtime operations via the Leapp framework and ELevate tools, improving system stability by 25% post-migration.
  • Led the API Gateway migration from Apigee to Apache APISIX, integrating with Istio for secure, scalable API management and fine-grained access control, resulting in 40% cost savings and seamless dynamic routing for high-traffic microservices.
  • Optimized GitOps-driven CI/CD pipelines for GKE deployments using ArgoCD, Helm charts, and Python-based validation scripts, accelerating release cycles by 50%, and enabling automated rollbacks with a 99.9% success rate.
  • Mentored 5+ junior DevOps engineers and led team management sessions on GCP best practices, boosting team productivity by 20%, and fostering Agile/Scrum adoption for cross-functional collaboration.
  • Improved system observability using Prometheus, Grafana, and the ELK Stack, reducing incident response time by 40% in GCP/GKE clusters.
  • Implemented HashiCorp Vault for secret management and automation, supporting GCP migrations with full compliance adherence, and cutting credential-related risks.
  • Led post-migration DevOps integration efforts within GCP, facilitating knowledge transfer, and managing team transitions, resulting in 15% faster onboarding and improved operational efficiency.
  • Implemented InfoSec tools on GKE, including CrowdStrike for endpoint protection and threat detection, integrating with GCP Security Command Center to reduce security vulnerabilities by 35% and enforce zero-trust policies across clusters.
  • Managed on-call rotation for the team, ensuring 24/7 incident response coverage, and reducing mean time to resolution (MTTR) by 30% through effective escalation protocols and team coordination.

DevOps Engineer III

Iqmetrix
11.2022 - 11.2023
  • Led the deployment of cloud-native infrastructure on AWS, optimizing resource utilization, and achieving 99.9% availability.
  • Managed Kubernetes workloads on Amazon EKS with autoscaling and IAM roles, supporting 10x traffic spikes with zero downtime.
  • Automated setup using Terraform for VPCs, IAM policies, and CI/CD tooling, reducing provisioning time by 70%, and cutting costs by 25%.
  • Orchestrated cloud migration from on-premises to AWS with minimal downtime, ensuring a seamless transition of critical workloads.
  • Integrated InfoSec tools for vulnerability scanning and patching (e.g., AWS Inspector), reducing production issues by 30%, and ensuring compliance.
  • Created reusable Terraform modules and CI templates, minimizing manual errors by 50%, and accelerating team deployments.
  • Led post-acquisition DevOps integration efforts, aligning processes and tools across teams for operational consistency.
  • Facilitated knowledge transfer during operational transitions, enhancing team readiness, and reducing onboarding time by 15%.

SRE/Middleware/Unix Admin/DevOps Engineer

Synchronoss Technologies
06.2011 - 09.2022
  • Managed Unix-based infrastructure, services, and user access, ensuring 99.9% system uptime across more than 200 servers.
  • Performed Oracle DB health checks, migrations, and data operations, reducing downtime by 40% through proactive maintenance.
  • Automated system tasks using Shell and Python scripts, improving operational efficiency by 60%, and reducing manual errors.
  • Supported Atlassian tools (Jira, Confluence) for agile project workflows, enhancing team collaboration, and sprint velocity by 20%.
  • Mentored junior admins on DevOps tools and methodologies, boosting team skill levels, and reducing onboarding time by 30%.
  • Administered middleware platforms, including WebLogic, JBoss, and Tomcat, maintaining high availability for 15+ enterprise applications.
  • Automated middleware deployment with Chef, cutting deployment time by 50%, and ensuring consistent configurations.
  • Oversaw patching, hardening, and performance monitoring on Solaris/RHEL, achieving 100% compliance with security audits.
  • Collaborated with DBAs for backup, replication, and SQL tuning, improving database performance by 35%, and recovery time by 25%.
  • Led zero-downtime OS and app migration projects, successfully transitioning 40+ workloads with no service interruptions.
  • Built CI/CD pipelines with Git, Jenkins, and Terraform, accelerating release cycles by 45%, and improving the deployment success rate to 99.8%.
  • Used Vault for secure secrets management across environments, reducing credential exposure risks.
  • Led the deployment of cloud-native infrastructure on AWS, optimizing resource utilization, and achieving 99.9% availability.
  • Managed Kubernetes workloads on Amazon EKS with autoscaling and IAM roles, supporting 10x traffic spikes with zero downtime.
  • Automated setup using Terraform for AWS VPCs, IAM policies, and CI/CD tooling, reducing provisioning time by 70%, and cutting costs by 25%.
  • Orchestrated cloud migration from on-premises to AWS with minimal downtime (under 1 hour), ensuring a seamless transition of critical workloads.
  • Refactored Java, Node.js, and Python apps into containers using EKS, improving scalability by 3x, and deployment efficiency.
  • Integrated InfoSec tools for vulnerability scanning and patching (e.g., AWS Inspector), reducing production issues by 30%, and ensuring compliance.
  • Created reusable Terraform modules and CI templates, minimizing manual errors by 50%, and accelerating team deployments.
  • Improved reliability using Prometheus, Grafana, and ELK, decreasing incident response time by 40% through advanced monitoring.
  • Resolved critical incidents through SRE best practices, achieving a 30% reduction in mean time to resolution (MTTR).

Education

Bachelor of Engineering - Electrical and Electronics

K.S.R.M College of Engineering

Skills

  • Containerization and orchestration
  • Infrastructure as code (IaC)
  • Cloud platforms
  • CI/CD and DevOps practices
  • Security and compliance
  • Agile methodologies
  • Middleware and database management
  • Configuration management
  • Automation and programming

Certification

  • AWS Certified Developer - Associate, https://www.credly.com/badges/6a1742876fa64f7f9908-fe94ed14a74b
  • HashiCorp Certified - Terraform Associate (003), https://www.credly.com/badges/94fcd3a4-af4d-460e-8b5b-8f6876dcd66b
  • ITIL certification - ACQUIROS, Inc., #2776804

Accomplishments

  • Bravo Award Recipient (Q2 FY25) – recognized for outstanding performance in automating infrastructure provisioning with Terraform and SaltStack on GCP, reducing provisioning time by 60%, and enhancing team efficiency
  • Bravo Award recipient (Q4 FY25) – honored for exceptional leadership in OS migrations and API Gateway integrations, achieving zero-downtime operations and 40% cost savings, while mentoring juniors to boost productivity by 20%

Timeline

Staff DevOps Engineer

[24]7.ai
11.2023 - Current

DevOps Engineer III

Iqmetrix
11.2022 - 11.2023

SRE/Middleware/Unix Admin/DevOps Engineer

Synchronoss Technologies
06.2011 - 09.2022

Bachelor of Engineering - Electrical and Electronics

K.S.R.M College of Engineering

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Swetha Tangam