Swet Patwa
Surat
Summary
Dedicated retail professional with over five years of experience in managing shop operations. Proficient in inventory management, staff scheduling, and customer inquiries. Committed to improving store efficiency and customer satisfaction through effective communication and problem-solving.
Overview
6
6
years of professional experience
Work History
Shop Manager
ABHINANDAN MOBILE ACCESSORIES
Katargam
10.2019 - 10.2025
- Managed day-to-day operations of a retail shop, handling customer inquiries, managing inventory, and processing transactions.
- Provided excellent customer service, resolving issues promptly and ensuring customer satisfaction.
- Maintained cleanliness and organization of the store while adhering to company policies and procedures.
- Managed daily operations and staff scheduling for mobile accessories retail store.
- Ensured inventory accuracy through regular stock audits and replenishment processes.
- Developed promotional displays to enhance product visibility and attract customers.
- Handled customer inquiries and resolved complaints to ensure satisfaction and loyalty.
Education
12th completed -
J.K SHAH JUNIOR COLLEGE
Skills
- Work ethic
- Communication
- Teamwork
- Customer service
- Retail operations
- Time management
- Customer engagement
DL Number.
GJ05 20210052368
Personal Information
- Date of Birth: 10/16/02
- Nationality: Indian
Languages
- Gujarati
- English
- Hindi
Hobbies and Interests
- Photography
- Creative and unique ideas
- Adaptability
Languages
English
Elementary
A2
Gujarati
Proficient
C2
Hindi
Proficient
C2
Timeline
Shop Manager
ABHINANDAN MOBILE ACCESSORIES
10.2019 - 10.2025
12th completed -
J.K SHAH JUNIOR COLLEGE