Swikriti Surendra Soni

Currently serving as an Executive in Merchant Operations at YOMA Business Solutions Private Limited, where the focus is on enhancing operational efficiency and ensuring customer satisfaction. This role involves managing various operational tasks, collaborating with team members, and implementing strategies to streamline processes.

• Facilitated communication between merchants and the company to enhance service delivery.
• Monitored operations to identify areas for improvement and executed effective solutions.
• Engaged in data analysis to inform decision-making and strategy development.
• Provided training and support to team members to foster a collaborative work environment.

Worked as an Account Consultant at Sahil Lakhani & Associates Taxation, where responsibilities included providing expert advice on taxation and financial compliance. This role required strong analytical skills and the ability to communicate complex information clearly to clients.

• Assisted clients in understanding tax obligations and compliance requirements.
• Prepared detailed financial reports and tax returns, ensuring accuracy and timeliness.
• Implemented strategic tax planning to optimize clients' financial performance.
• Maintained up-to-date knowledge of tax laws and regulations to provide accurate advice.