Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Syam Alath

Syam Alath

Kochi,KL

Summary

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Supervisor (R2R)

Conduent Business Services India LLP
06.2023 - Current
  • Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
  • Identified underperforming areas and implemented effective process improvements.
  • Ensure team adhere to establish SLA to ensure meet deadlines.
  • Ensure that activities, processes, task and procedures are performed within the Company’s Policies and Procedures and SOX Frameworks.
  • Understanding and adhering to policies and procedures to maintain effective internal controls.
  • Having a controls-based mindset and ensuring SOD guidelines are met without exception.

Manager

Swamy's Lubricant agencies
02.2018 - 06.2023
  • Developed and maintained relationships with customers and suppliers through account development.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Managed and motivated employees to be productive and engaged in work.

Senior Team leader: Ford Credit Operations (Region – North America & Canada)

Ford Motor Private Limited (FMPL)
05.2011 - 01.2018
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Discovered training needs and provided coaching.
  • Conducted team member meetings and updated members on best practices and continuing expectations.
  • Developed strategies to promote team member adherence to company regulations and performance goals.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted regular reviews of operations and identified areas for improvement.

Tax Processor (Region – North America)

Outsource Partner International
05.2010 - 05.2011
  • Prepared tax returns for individuals and businesses.
  • Responded to taxpayer questions and helped individuals complete and file tax documentation.
  • Interpreted and applied federal and state tax codes for personal, business and corporate taxes.

Education

MBA - Finance and Marketing

Kerala University

Bachelor of Commerce - undefined

Calicut University

Skills

  • Six Sigma
  • Training content creation
  • Schedule development
  • Expectation setting
  • Processes and procedures
  • Priority management
  • Training and mentoring
  • Policy administration
  • Communication Skills
  • Innovation management
  • Professionalism
  • Regulatory Compliance
  • Customer Relations
  • Cost Reduction
  • Conflict Resolution
  • Talent Acquisition
  • Problem-solving aptitude
  • Multitasking Abilities
  • Cross-functional team leadership
  • Performance Management

Certification

  • Six Sigma Kaizen - Completed 7 Kaizen Project throughout the career in Ford.
  • Six Sigma Green Belt – Completed Six Sigma Green Belt Project on reduction of error rate in IDO DFS Process.
  • Six Sigma Kaizen - Completed 1 Project in Conduent.

Languages

English
Hindi
Tamil
Malayalam

Additional Information

  • Six Sigma Kaizen - Completed 7 Kaizen Project through out the career in Ford.
  • Six Sigma Green Belt – Completed Six Sigma Green Belt Project on reduction of error rate in IDO DFS Process
  • Six Sigma Kaizen - Completed 1 Project in Conduent.

Timeline

Senior Supervisor (R2R) - Conduent Business Services India LLP
06.2023 - Current
Manager - Swamy's Lubricant agencies
02.2018 - 06.2023
Senior Team leader: Ford Credit Operations (Region – North America & Canada) - Ford Motor Private Limited (FMPL)
05.2011 - 01.2018
Tax Processor (Region – North America) - Outsource Partner International
05.2010 - 05.2011
Calicut University - Bachelor of Commerce,
Kerala University - MBA, Finance and Marketing

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Syam Alath