Syam Alath
Kochi,KL
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Supervisor (R2R)
Conduent Business Services India LLP
06.2023 - Current
- Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
- Identified underperforming areas and implemented effective process improvements.
- Ensure team adhere to establish SLA to ensure meet deadlines.
- Ensure that activities, processes, task and procedures are performed within the Company’s Policies and Procedures and SOX Frameworks.
- Understanding and adhering to policies and procedures to maintain effective internal controls.
- Having a controls-based mindset and ensuring SOD guidelines are met without exception.
Manager
Swamy's Lubricant agencies
02.2018 - 06.2023
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Managed and motivated employees to be productive and engaged in work.
Senior Team leader: Ford Credit Operations (Region – North America & Canada)
Ford Motor Private Limited (FMPL)
05.2011 - 01.2018
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Discovered training needs and provided coaching.
- Conducted team member meetings and updated members on best practices and continuing expectations.
- Developed strategies to promote team member adherence to company regulations and performance goals.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted regular reviews of operations and identified areas for improvement.
Tax Processor (Region – North America)
Outsource Partner International
05.2010 - 05.2011
- Prepared tax returns for individuals and businesses.
- Responded to taxpayer questions and helped individuals complete and file tax documentation.
- Interpreted and applied federal and state tax codes for personal, business and corporate taxes.
Education
MBA - Finance and Marketing
Bachelor of Commerce - undefined
Skills
- Six Sigma
- Training content creation
- Schedule development
- Expectation setting
- Processes and procedures
- Priority management
- Training and mentoring
- Policy administration
- Communication Skills
- Innovation management
- Professionalism
- Regulatory Compliance
- Customer Relations
- Cost Reduction
- Conflict Resolution
- Talent Acquisition
- Problem-solving aptitude
- Multitasking Abilities
- Cross-functional team leadership
- Performance Management
Certification
- Six Sigma Kaizen - Completed 7 Kaizen Project throughout the career in Ford.
- Six Sigma Green Belt – Completed Six Sigma Green Belt Project on reduction of error rate in IDO DFS Process.
- Six Sigma Kaizen - Completed 1 Project in Conduent.
Languages
English
Hindi
Tamil
Malayalam
Additional Information
- Six Sigma Kaizen - Completed 7 Kaizen Project through out the career in Ford.
- Six Sigma Green Belt – Completed Six Sigma Green Belt Project on reduction of error rate in IDO DFS Process
- Six Sigma Kaizen - Completed 1 Project in Conduent.
Timeline
Senior Supervisor (R2R) - Conduent Business Services India LLP
06.2023 - Current
Manager - Swamy's Lubricant agencies
02.2018 - 06.2023
Senior Team leader: Ford Credit Operations (Region – North America & Canada) - Ford Motor Private Limited (FMPL)
05.2011 - 01.2018
Tax Processor (Region – North America) - Outsource Partner International
05.2010 - 05.2011
Calicut University - Bachelor of Commerce,
- Six Sigma Kaizen - Completed 7 Kaizen Project throughout the career in Ford.
- Six Sigma Green Belt – Completed Six Sigma Green Belt Project on reduction of error rate in IDO DFS Process.
- Six Sigma Kaizen - Completed 1 Project in Conduent.
Kerala University - MBA, Finance and Marketing
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