Syam S
Executive Housekeeper
Kallambalam
Summary
Dynamic Executive Housekeeper with a proven track record at The Lalit Bekal, excelling in staff management and quality assurance. Spearheaded initiatives that enhanced operational efficiency, achieving significant cost reductions. Expert in maintenance scheduling and staff training, fostering a culture of excellence and accountability within the housekeeping team.
Overview
16
16
years of professional experience
Work History
Executive Housekeeper
The Lalit Bekal
01.2026 - Current
- Conducted regular inspections to maintain high cleanliness standards across guest areas.
- Collaborated with maintenance team to address facility issues impacting housekeeping efficiency.
- Established performance benchmarks to evaluate team productivity and service quality.
- Led initiatives to streamline workflows, resulting in improved operational efficiency and reduced costs.
Executive Housekeeper
Casino Hotel
03.2024 - Current
- Reports directly to the General manager
- Heading the department of 65 rooms inventory and inhouse laundry
- Planning on renovation, preparing the budget of the same
- Taking training on SOP and ensuring that all are following the same procedure
- Preparing the Linen and asset inventory on monthly basis
- Preparing schedule for PPM and following it up with engineering for completion
- Maintaining the landscape with the help of engineering team
Executive Housekeeper
Montrose Golf Resort & Spa Coorg
04.2022 - 03.2024
- Reports directly to the Operations Manager
- Heading the department of 119 rooms inventory and inhouse laundry
- Preparing the duty chart and allocation of the team members
- Taking training on SOP and ensuring that all are following the same procedure
- Preparing the Linen and asset inventory on monthly basis
- Preparing schedule for PPM and following it up with engineering for completion
- Maintaining the landscape with the help of engineering team
Assistant Manager HK(HOD)
Club Mahindra
02.2021 - 01.2022
- Reports directly to the Resort manager
- Heading the department of 96 rooms inventory and horticulture
- Preparing the duty chart and allocation of the team members
- Taking training on SOP and ensuring that all are following the same procedure
- Taking care of Horticulture of 18 Acres of area
- Preparing the Linen and asset inventory on monthly basis
- Preparing monthly report
Executive Housekeeper
Royal Orchid Suites
01.2018 - 01.2021
- Reports directly to the General manager
- Heading the department of 88 rooms All suites inventory and horticulture
- Preparing the duty chart and allocation of the team members
- Taking training on SOP and ensuring that all are following the same procedures
- Preparing the Linen and asset inventory on monthly basis
- Preparing monthly reports
Service Manager Housekeeping
Sterling Holidays
11.2015 - 12.2017
- Reports directly to the Resort Manager
- Heading the department of 65 rooms inventory and horticulture
- Preparing the duty chart and allocation of the team members
- Taking daily briefing of the Team members
- Taking training on SOP and ensuring that all are following the same procedures
- Preparing the Linen and asset inventory on monthly basis
- Preparing monthly reports
Housekeeping Executive
Thomas Hotels and Resorts
06.2014 - 11.2015
- Reports directly to the Executive Housekeeper
- Officiating the department and attending the meeting in the absence of EHK
- Helping the EHK to complete the Daily work management Reports
- Preparing the duty chart and allocation of the team members
- Taking training on SOP and ensuring that all are following the same procedures
- Checking the allocated rooms and Public area
- Preparing the Linen and asset inventory on monthly basis
Housekeeping Supervisor
Club Mahindra
03.2013 - 06.2014
- Company Overview: (Pre opening and operation)
- Reports directly to the Executive Housekeeper
- Officiating the department and attending the meeting in the absence of EHK
- Helping the EHK to complete the Daily work management Reports
- Setting up the department during the pre opening stage of the resort
- Preparing the snag list of the rooms and sending to the project manager through EHK
- Co coordinating with project and Engineering Department to resolve the issues in snag list
- Taking over the Rooms, Assets and keys from projects
- Receiving all the housekeeping materials and Uniforms for the opening
- Preparing the duty chart and allocation of the team members
- Taking daily briefing of the Team members
- Taking training on SOP and ensuring that all are following the same procedures
- Checking the allocated rooms and Public area
- Preparing the Linen and asset inventory on monthly basis
- (Pre opening and operation)
Senior Housekeeping Supervisor
Sterling Holidays
11.2011 - 01.2013
- Company Overview: (Renovation and Operation)
- Reports directly to the Executive Housekeeper
- Officiating the department and attending the meeting in the absence of EHK
- Helping the EHK to prepare MIS report
- Preparing the snag list of the rooms and sending to the project manager through EHK
- Co coordinating with project and Engineering Department to resolve the issues in snag list
- Taking over the Rooms, Assets and keys from projects
- Preparing the duty chart and allocation of the team members
- Preparing training calendar
- Conducting the Examinations of training topics and sending the reports to corporate training manager
- Taking training on SOP and ensuring that all are following the same procedures
- Checking the allocated rooms and Public area
- Preparing the Linen and asset inventory on monthly basis
- Checking the rooms and public areas
- (Renovation and Operation)
Housekeeping Supervisor
Gokulam Park
01.2010 - 01.2011
- Company Overview: (Sarovar hotels and resorts)
- Taking briefing of the team members and allocating the areas
- Checking the allocated rooms and ensuring high level of cleanliness and hygiene
- Training the team members on SOP
- Sending and receiving the linen to the outsourced Landry
- Preparing Daily Consumption report and sending to the Finance controller
- Preparing the Linen and inventory on monthly basis
- (Sarovar hotels and resorts)
Education
Bsc - tourism and hospitality management
Madurai Kamaraj University
Diploma - hotel management
Academy for Management Studies
VHSE - civil construction and maintenance
V.H.S.S Karavaram
SSLC - Navaikulam
Govt.Higher Secondary School
Skills
Task delegation
Staff management
Chemical handling
Staff training and development
Maintenance scheduling
Quality assurance
Cost control
Computer Qualifications
- Certificate in Electronic Office from C-DIT
- Hotel Software: Opera, IDS, Hotsoft, Innfinit, Hotelier, SAP
Training
- Six months, Industrial exposure training, KPM Tripenta, Malampuzha, Kerala
- Six months, Apprentice training, Club Mahindra Lake View Resort, Munnar, Kerala
Disclaimer
I hereby declare that above given details are true in my best knowledge and belief.
Personal Information
- Father's Name: K. Sunderasan Nair
- Mother's Name: S. Saraswathy Amma
- Date of Birth: 05/21/88
- Gender: Male
- Marital Status: Single
Timeline
Executive Housekeeper
The Lalit Bekal
01.2026 - Current
Executive Housekeeper
Casino Hotel
03.2024 - Current
Executive Housekeeper
Montrose Golf Resort & Spa Coorg
04.2022 - 03.2024
Assistant Manager HK(HOD)
Club Mahindra
02.2021 - 01.2022
Executive Housekeeper
Royal Orchid Suites
01.2018 - 01.2021
Service Manager Housekeeping
Sterling Holidays
11.2015 - 12.2017
Housekeeping Executive
Thomas Hotels and Resorts
06.2014 - 11.2015
Housekeeping Supervisor
Club Mahindra
03.2013 - 06.2014
Senior Housekeeping Supervisor
Sterling Holidays
11.2011 - 01.2013
Housekeeping Supervisor
Gokulam Park
01.2010 - 01.2011
SSLC - Navaikulam
Govt.Higher Secondary School
VHSE - civil construction and maintenance
V.H.S.S Karavaram
Diploma - hotel management
Academy for Management Studies
Bsc - tourism and hospitality management
Madurai Kamaraj University