Syama S
Kollam
Summary
Dynamic Mortgage Sales Manager with a proven track record at DEUTSCHE BANK, enhancing sales pipelines by 30% through expert client relationship management and strategic sales initiatives. Excelled in team management and sales strategy development, demonstrating strong presentation and interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mortgage Sales Manager
DEUTSCHE BANK
CHENNAI
12.2022 - Current
- Prospected and cold-called potential clients to generate leads and expand client base, resulting in a 30% increase in sales pipeline.
- Conducted professional demonstrations and presentations to educate clients on features and benefits, effectively closing sales and achieving monthly targets.
- Provided exceptional customer service to clients, addressing inquiries, resolving issues, and ensuring satisfaction, leading to a 95% client retention rate.
- Collaborated with cross-functional teams to develop marketing strategies and promotional campaigns, increasing brand visibility and market share.
- Utilized CRM software to track sales activities, manage client relationships, and generate performance reports for management review.
MBA INTERNSHIP
ELEMENT5
CHENNAI
04.2022 - 06.2022
- Conducted recruitment and selection processes, including sourcing candidates, conducting interviews, and negotiating job offers, resulting in a 20% increase in hiring efficiency.
HR Trainee
RmKV
CHENNAI
04.2021 - 05.2021
- Conducted employee satisfaction surveys to assess workplace morale and identify areas for improvement.
- Analyzed survey data and presented actionable insights to HR leadership, contributing to policy improvements
Education
Master's of Business Administration - HR&MARKETING
MEASI Institute of Management
Madras04.2022
Bachelor's of Business Administration -
Patrician College of Arts and Science
Madras01.2020
Higher Secondary Education -
M.T.D.M.H.S
01.2017
SSLC -
Asan Memorial Senior Secondary School
01.2015
Skills
- Presentation
- Interpersonal skills
- Team Management
- Communication skills
- Microsoft Office
- Credit assessment
- Coaching and mentoring
- Pipeline management
- Sales strategy development
Certification
- Certificate on Leadership, IIT Kharagpur (NPTEL), 2018
- ELITE Certificate, HR Associate, 2020 - 2021
- National Seminar Workshop on Impact of Cashless Economy and Cultural Diversity in the Workplace, 2019
- Attended Seminar on HR Connect, 2018
- National Seminar on Ethics, Entrepreneurship and Sustainable Development, 2018
Languages
- English, Full Professional Proficiency
- Malayalam, Native or Bilingual Proficiency
- Hindi, Professional Working Proficiency
- Tamil, Full Professional Proficiency
Hobbies and Interests
- Badminton
- Chess
- Dancing
- Music
- Acting
Personal Information
Date of Birth: 07/30/99
Blood group : A+ve
Timeline
Mortgage Sales Manager
DEUTSCHE BANK
12.2022 - Current
MBA INTERNSHIP
ELEMENT5
04.2022 - 06.2022
HR Trainee
RmKV
04.2021 - 05.2021
Master's of Business Administration - HR&MARKETING
MEASI Institute of Management
Bachelor's of Business Administration -
Patrician College of Arts and Science
Higher Secondary Education -
M.T.D.M.H.S
SSLC -
Asan Memorial Senior Secondary School
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