Hi, I’m
Syamlal S
Kollam,Kerala
Summary
Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 10 years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.
Overview
11
years of professional experience
Work History
Nexa
Senior Relationship Manager
11.2016 - Current
Job overview
- Targeting the requirements of Business Head to facilitate the digital payments for Rewards & recognition, Expense, channels sales schemes, prepaid cards, gift cards, loyalty, etc
- Conducting weekly forecasting meeting and coaching on strategies to create pipeline and drive closures
- Establish account relationships with key decision-makers to drive deals forward
- Generating new leads through email campaigns and cold calling
- Generating new partners through email campaigns and calling
- Representing company by attending events
- Develop new and work on existing growth strategy focused on product, solution sales & customer satisfaction
- Perform analysis to determine opportunities in the market
- Create strategic development and the various road to market plans for acquiring new customers, create active sales pipeline and implementation, to build a new profitable business
- Maintain good relationships with customers so that the business can maximize the value of those relationships
- Participate in one-on-one discussions with customers to explain the product value and take the feedback
- Maintain relationships with stakeholder to originate business
- Ensure all client needs are met and effectively manage any client concerns, escalating as needed
- Maintain working knowledge of client accounts as well as new and existing products
- Identify and grow strategic accounts and also acquire new accounts
- Manage sales cycles with stakeholders
- Serve as a key member of the executive team that sets the company's strategic direction
- Review the sales process, improve conversions and win ratios
- Lead sales presentations and communicate company's value proposition to clients
- Monitoring Client management & Client Portfolio
- Lead and manage branding initiatives through various media & communication channels in collaboration with sales, Marketing and Corporate Communications
- Develop and manage branding materials to support branding initiatives
- Management of media campaigns from the beginning to the end
- Publish materials with quality and timeliness
- Lead creative development for online channels in marketing & branding campaign
- Execute the marketing and branding activities according to company's plan
- Coordinate marketing & branding activities to raise awareness, generate leads and retain existing customers
- Create appropriate & cost-effective PR and media planning strategy conducting ongoing usability tests to gauge content effectiveness
- Use the Customer Service KPIs dashboard to pilot the activity; monitor the performance of the team and communicate to the main stakeholders
Kairali ford
Customer Advisor
03.2016 - 11.2016
Job overview
- Marketing & Business Development
- Developing new clients and negotiating with them for securing profitable business
- Forecasting sales targets and executing them in a given time frame thus enhancing client
- Consistently monitoring the sales activity of the team and tracking the results
- Conducting weekly forecasting meeting and coaching on strategies to create pipeline and drive closures
- Establish account relationships with key decision-makers when necessary to drive deals forward
- Participate in negotiation of commercial and trade terms with partner for conducting the business objectives
- Drive effective daily and weekly meetings internally and with partners
- Drive portfolio management for healthy negotiations and competitive prices
- Understand the market
- Work closely with internal customers to understand current and future business needs
- Also identify and analyse any needs and trends requiring special attention
- Building Sales forecasts for goal setting using past data, company goals, and other indicators relevant to our industry
- Developing Go-to-Market plans across offerings - refining customer segmentation, assisting with territory management, and driving methodologies to enhance outreach, growth & upsell processes
- Maintaining and Allocating Products to Customer for better deliveries and optimizing inventory
- Improvement and development end to end vendor life cycle management process
- Monitoring and Reporting on the performance of vendors to ensure delivery in line with contractual obligations
Mohandas motors
Sales executive
07.2013 - 10.2016
Job overview
- Going on field with seniors to study the market and customers of the company
- Generating enquiries for the company and converting them to customers
- Studying market the company products as compared to other companies
- Assisting seniors in daily activities
- Allocated resources as necessary based on sales forecasts and projections
- Identify and grow strategic accounts and also acquire new accounts
- Build and maintain strong, long lasting relationships with clients
- Manage sales cycles with stakeholders
- Serve as a key member of the executive team that sets the company's strategic direction
- Review and enhance the sales process, improve conversions and win ratios
- Lead sales presentations and communicate company's value proposition
- Perform analysis to determine opportunities in market
- Grow existing accounts and prospective clients to full potential and deliver profitable, on target and recurring revenue growth
- Mapping potential clients and scheduling meetings with them on a daily basis
- Responsible for annual sales targets for the assigned geography and accounts with responsibility for P&L
- Generating new leads through email campaigns and cold calling
- Generating new partners through email campaigns and calling
- Representing company by attending events
- Develop new and work on existing growth strategy focused on product, solution sales & customer satisfaction.
Education
Annamalai University Kollam (Distance Education)
B.A Sociology
2018
IAMT, Trivandrum
Diploma in electronics and telecommunication
2014
Skills
- Strategic Sales & Account Planning
- Account Management
- P&L Management
- Executive Sales Presentations
- Territory Management
- Business Development
- Cross Selling & UP Selling
- B2B & B2C Sales
- Presentations & Proposals
- Customer Relationship Management
- Operation Management
- Negotiation & Closing Activities
- Sales Training & Team Leadership
- Revenue & Profit Growth
- Productivity & Performance Improvement
- Business Strategist
- Social Media - Facebook, Twitter, LinkedIn, Instagram, posts, giveaways, customer interaction
- Microsoft Package
- Filters, folders, mail merge, rules
- Customer Service
- Wealth management offerings
- De-Escalation Techniques
- Customer Portfolio Management
- Service support
- New business generation
- Fluent in Language
- Relationship building and management
- Relationship Management
Languages
English
Upper intermediate (B2)
Hindi
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Tamil
Advanced (C1)
Personal Information
- Passport Number: W5949879
- Passport Place Of Issue: Trivandrum
- Date of Birth: 10/27/1993
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that above particulars of information and facts stated are true, correct and complete to the best of my knowledge and belief.
Timeline
Senior Relationship Manager
Nexa
11.2016 - Current
Customer Advisor
Kairali ford
03.2016 - 11.2016
Sales executive
Mohandas motors
07.2013 - 10.2016
Annamalai University
B.A Sociology
IAMT, Trivandrum
Diploma in electronics and telecommunication
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