Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sydnee Pruett

Evansville

Summary

Professional office specialist with track record of streamlining administrative processes and supporting operational efficiency. Excellent communication, organizational, and multitasking skills. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Known for reliability, problem-solving abilities, and keen attention to detail.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Office Assistant

Deaconess Gateway Hospital
12.2024 - Current
  • Assisted in patient scheduling and appointment management to enhance office efficiency.
  • Maintained accurate patient records using electronic health record (EHR) systems for streamlined data access.
  • Supported front desk operations by greeting patients and answering phone inquiries professionally.
  • Coordinated communication between medical staff and patients to ensure clarity of information.
  • Executed basic administrative tasks, including filing, photocopying, and managing office supplies effectively.
  • Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.

Office Associate

Hyatt
03.2021 - 10.2021
  • Maintained accurate records and documentation, contributing to streamlined information retrieval processes.
  • Supported team members by providing administrative assistance, fostering a collaborative work environment.
  • Trained new staff on office procedures, promoting adherence to best practices and operational standards.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Student Manager

Ferris State University
08.2017 - 08.2020
  • Facilitated communication between students and administration, resolving concerns effectively.
  • Organized events promoting student engagement, fostering a vibrant campus community.
  • Trained staff in department procedures and requirements to build cohesive and successful team.
  • Managed multiple projects simultaneously while prioritizing tasks according to urgency and importance in achieving institutional goals.
  • Assisted manager with day-to-day logistics and coordinated student activities.
  • Facilitated campus tours.
  • Communicate with prospective students, current students, faculty and staff through email and phone calls.

Education

No Degree - Hospitality/Event Management

Ferris State University
Big Rapids, MI

Skills

  • Multitasking and organization
  • Computer skills
  • Problem-solving
  • HIPAA regulations
  • Data entry
  • Positive attitude
  • Attention to detail
  • Office administration
  • Phone and email etiquette
  • Team leadership
  • Self motivation
  • Multitasking

Accomplishments

- Alpha Sigma Tau Sorority

- Hospitality Management Student Association

- Guest Relations employee with Grand Rapids Comic Con

- VIP Relations employee for the 2019 X Games

- First Employee of the month at Hyatt Memphis


Certification

CPR and AED certified

Serve Safe Certified

Timeline

Medical Office Assistant

Deaconess Gateway Hospital
12.2024 - Current

Office Associate

Hyatt
03.2021 - 10.2021

Student Manager

Ferris State University
08.2017 - 08.2020

No Degree - Hospitality/Event Management

Ferris State University

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Sydnee Pruett