Sydney Gage
Indianapolis
Summary
Experienced in excelling at time management in a fast paced environment. Utilizes excellent communication skills to provide a welcoming atmosphere for guests and fellow employees. With a track record for maintaining high standards of cleanliness and efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Convivio Italian Artisan Cuisine
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Wine knowledge (opening/pouring).
- Upselling
- Consistent knowledge flow following new daily menu specials.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Food and Drink Runner
Topgolf
04.2024 - 09.2024
- Stocked bar supplies including glassware, garnishes, juices, syrups, ice and other items as needed
- Built positive relationships with colleagues through effective communication and teamwork
- Ensured compliance with alcohol awareness programs for responsible serving of alcoholic beverages
- Delivered drinks quickly and accurately to tables throughout the restaurant
- Performed regular cleaning duties such as wiping down counters and sanitizing glasses between uses
Bartender
Hooters
01.2023 - 01.2024
- Developed strong working relationships with customers and staff
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor
- Kept bar organized and clean during busy hours
- Handled cash drawer accurately throughout shift including opening and closing out register each day
- Performed all cleaning duties before, during and after shift including sanitizing bar surfaces
- Completed POS transactions, returning currency, coin, and payment cards to patrons
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
Server
Hooters
08.2020 - 01.2024
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Upselling
- Assisted with training of new staff members
- Processed payments and completed register transactions accurately
- Resolved customer complaints and inquiries in a timely manner
Hostess
Trident Grill III
08.2020 - 02.2021
- Greeting & Seating, Setting up tables and reservations, Cleaning (wiping windows, sweeping), Bussing tables
Restaurant Hostess
Hooters
01.2019 - 08.2020
- Supported servers and bussers through high-volume shifts with food running and table clearing
- Monitored restaurant activity to determine seating and dining flow
- Greeted customers promptly and courteously upon their arrival to the restaurant
- Presented positive first impression of establishment's high standards by delivering exceptional service
Cook
Hooters
04.2019 - 12.2019
- Maintained cleanliness and organization of kitchen equipment, appliances, and utensils
- Cooked food according to recipes set by establishment
- Labeled and dated food, keeping industrial refrigerators and freezers neat and orderly
- Washed and sanitized hands throughout shift, promoting food safety and health requirements
- Prepared large quantities of food items according to recipes or specific customer orders
- Stored and rotated food products properly, maintaining freshness
- Adhered to safety protocols at all times while preparing meals for customers
Hostess
Hotrods Old Vail
08.2018 - 01.2019
- Greeting & Seating customers from the door, Food Running, Assisting Servers, Bussing Tables, Mopping/Sweeping Floors, Cleaning bathrooms, etc., Answering & Directing phone calls
Education
Veterinary Assisting Certification - Veterinary Assisting
Pima Medical Insitute
Tucson, AZ04-2022
Skills
- Exceptional customer service
- Cash handling
- Guest engagement
- Strong work ethic
Certification
- ServSafe Alcohol Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
- [State] Driver's License
Timeline
Server
Convivio Italian Artisan Cuisine
06.2024 - Current
Food and Drink Runner
Topgolf
04.2024 - 09.2024
Bartender
Hooters
01.2023 - 01.2024
Server
Hooters
08.2020 - 01.2024
Hostess
Trident Grill III
08.2020 - 02.2021
Cook
Hooters
04.2019 - 12.2019
Restaurant Hostess
Hooters
01.2019 - 08.2020
Hostess
Hotrods Old Vail
08.2018 - 01.2019
- ServSafe Alcohol Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
- [State] Driver's License
Veterinary Assisting Certification - Veterinary Assisting
Pima Medical Insitute
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