Sydney Hummel
Fort Wayne
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments time and time again. Recognized by past supervisors for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objective while still being kind to the people who need to be coached.
Overview
5
5
years of professional experience
Work History
Barista Trainer
STARBUCKS COFFEE COMPANY
09.2021 - Current
- Developed new hires as efficiently as possible, making sure that knowledge was learned and not just heard to make the work place better for all.
- Conducted regular assessments of barista skills, providing constructive, yet positive, feedback to ensure consistency in beverage preparation.
- Mentored newly hired individuals, fostering a healthy and successful environment to improve team performance and operational efficiency.
Barista
STARBUCKS COFFEE COMPANY
01.2021 - Current
- Crafted high-quality beverages following standardized recipes to ensure consistency and customer satisfaction.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Trained and mentored new baristas on beverage preparation techniques and customer service skills.
- Delivered exceptional customer service by actively engaging with customers and addressing their needs promptly.
- Collaborated with team members to create a positive work environment focused on teamwork and communication.
- Implemented process improvements that enhanced workflow efficiency during peak hours.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
Education
Bachelor's - Dental Technology
Indiana University Fort Wayne
Fort Wayne, IN12-2026
High School Diploma -
Shenandoah High School
Middletown, IN05-2023
Skills
- Cleanliness standards
- Leadership experience
- Coaching Abilities
- Able to keep up with Health and Safety standards
- Communication Skills with both customers and other staff members
- Quick, Efficient, and Precise at making drinks for customers
Timeline
Barista Trainer
STARBUCKS COFFEE COMPANY
09.2021 - Current
Barista
STARBUCKS COFFEE COMPANY
01.2021 - Current
Bachelor's - Dental Technology
Indiana University Fort Wayne
High School Diploma -
Shenandoah High School
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