Sydney Kent
Martinsville
Overview
3
3
years of professional experience
Work History
Customer Service Specialist
Morgan's Corner Cafe
08.2022 - Current
- Waited on customers and presented their food in a respectable manner
- Learned how to actively communicate and manage customer orders
- Practiced adaptability when things went wrong
- Acquired professional skills and created a favorable impression with customers
- Maintained a friendly and positive attitude, even during busy or challenging times
- Collaborated with other waitstaff, kitchen staff, and management to ensure smooth service and customer satisfaction was fulfilled.
Server
Texas Roadhouse
Bloomington
05.2024 - 08.2025
- Provided excellent customer service to enhance guest dining experiences.
- Took and processed accurate food and drink orders efficiently.
- Served food and beverages promptly while maintaining a friendly demeanor.
- Maintained cleanliness of dining areas to ensure a welcoming environment.
- Handled cash transactions and processed payments accurately at the register.
- Assisted team members during busy shifts to improve workflow and service speed.
- Collaborated with kitchen staff to coordinate timely order delivery.
- Resolved guest concerns swiftly to maintain satisfaction during their visit.
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills, and calculate totals.
Education
Bachelor's Degree -
Indiana University
Bloomington05.2027
High School Diploma -
Mooresville High School
Mooresville, IN05.2023
Skills
- Communication
- Management
- Time Management
- Food Services
- Patience
- Teamwork
- Customer Service
- Problem Solving
- Active Listening
- Detail Oriented
- Collaboration
References
- Taylor Marks, Former Owner, Morgan's Corner Cafe, (317) 741-7500, taylorpmarks@yahoo.com
- Amy Russell, Coworker, Morgan's Corner Cafe, (317) 727-7360, Amygray2338@gmail.com
- Dorene Gore, Family Friend - House Cleaning, (317) 372-6788
Awards
- Academic Honors Diploma, 2023
- Donald J Trump Academic Excellence Award, 2017
Timeline
Server
Texas Roadhouse
05.2024 - 08.2025
Customer Service Specialist
Morgan's Corner Cafe
08.2022 - Current
Bachelor's Degree -
Indiana University
High School Diploma -
Mooresville High School