Overview
Work History
Education
Skills
References
Awards
Timeline
Generic

Sydney Kent

Martinsville

Overview

3
3
years of professional experience

Work History

Customer Service Specialist

Morgan's Corner Cafe
08.2022 - Current
  • Waited on customers and presented their food in a respectable manner
  • Learned how to actively communicate and manage customer orders
  • Practiced adaptability when things went wrong
  • Acquired professional skills and created a favorable impression with customers
  • Maintained a friendly and positive attitude, even during busy or challenging times
  • Collaborated with other waitstaff, kitchen staff, and management to ensure smooth service and customer satisfaction was fulfilled.

Server

Texas Roadhouse
Bloomington
05.2024 - 08.2025
  • Provided excellent customer service to enhance guest dining experiences.
  • Took and processed accurate food and drink orders efficiently.
  • Served food and beverages promptly while maintaining a friendly demeanor.
  • Maintained cleanliness of dining areas to ensure a welcoming environment.
  • Handled cash transactions and processed payments accurately at the register.
  • Assisted team members during busy shifts to improve workflow and service speed.
  • Collaborated with kitchen staff to coordinate timely order delivery.
  • Resolved guest concerns swiftly to maintain satisfaction during their visit.
  • Provided excellent customer service to ensure satisfaction.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Education

Bachelor's Degree -

Indiana University
Bloomington
05.2027

High School Diploma -

Mooresville High School
Mooresville, IN
05.2023

Skills

  • Communication
  • Management
  • Time Management
  • Food Services
  • Patience
  • Teamwork
  • Customer Service
  • Problem Solving
  • Active Listening
  • Detail Oriented
  • Collaboration

References

  • Taylor Marks, Former Owner, Morgan's Corner Cafe, (317) 741-7500, taylorpmarks@yahoo.com
  • Amy Russell, Coworker, Morgan's Corner Cafe, (317) 727-7360, Amygray2338@gmail.com
  • Dorene Gore, Family Friend - House Cleaning, (317) 372-6788

Awards

  • Academic Honors Diploma, 2023
  • Donald J Trump Academic Excellence Award, 2017

Timeline

Server

Texas Roadhouse
05.2024 - 08.2025

Customer Service Specialist

Morgan's Corner Cafe
08.2022 - Current

Bachelor's Degree -

Indiana University

High School Diploma -

Mooresville High School

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Sydney Kent