Sydnie Freeman
Indianapolis,IN
Overview
7
7
years of professional experience
Work History
NK INSTALLATIONS – INSTALLATION CREW SUPERVISOR
FREDERICKSBURG
07.2023 - Current
- Charged with approximately 8 flooring installation crews stationed in Indianapolis and well as Ohio
- Once shift commences, I provide crews’ duty itinerary, as well as any other pertinent information in regards to the need for materials, or any special requests by customers
- Should material be missing, or wrong material supplied, I must facilitate timely communication of such as well as tentative remedy; must relay any changes in labor pricing or customer preference changes
- Heavy in email as well as telephone communication; deescalate hostile situations that may arise; exercise a diplomatic, empathetic, and driven disposition majority of duty, and prep my assigned crews for the following day.
PENSKE LOGISTICS – ADMINISTRATIVE ASSISTANT
PLAINFIELD
11.2022 - 06.2023
- I meet all of scheduling and appointment demands for freight deliveries by setting up appointments; compose upcoming dispatch schedules via typing on Microsoft Excel; assign drivers to routes and disperse appropriate bill of ladens with its respective driver
- Also assist in any other day to day administrative tasks should need arise.
HOUSEKEEPING MAID EASY – CLEANING TECHNICIAN
INDIANAPOLIS
06.2022 - 01.2023
- I provide cleaning services at residential homes
- Services include travel to customers’ homes, provide a standard clean of all rooms to include kitchen, bathrooms, and bedrooms.
LOWE’S CORPORATE – INSTALLATION SUPPORT COORDINATOR
INDIANAPOLIS
12.2021 - 06.2022
- I act as a liaison between service providers, customers, and Lowe’s stores in regards to on-going home-improvement projects, including details with scheduling/rescheduling, relaying all communications, verifying information, and providing knowledge about the respective products associated with a specific installation for a customer.
Delivery driver
on the move logistics
11.2021 - 12.2021
- Utilizes commercially branded fleet vans to distribute large quantities of Amazon.com packages to respective customers.
CORRECTIONAL SERGEANT
PLAINFIELD CORRECTIONAL FACILITY
04.2019 - 10.2021
- Tasked with supervising the officers patrolling any given housing unit that was housing a community of incarcerated individuals
- Heavy emphasis of training to include the teaching of policy and importance of safety outside of daily operational duties
- Assist in critical incidents as needed with officers on charge; report all concerns and outcomes involved with decisions made; assist with patrol and searches/seizures as needed
- Proofreading and completing all pertinent reports
- Trained and experienced in basic self-defense, First-Aid procedures, and CPR procedures conduct visual surveillance and investigations either on-site within the facility or via camera footage.
CORRECTIONAL OFFICER
PLAINFIELD CORRECTIONAL FACILITY
06.2017 - 04.2019
- Charged with conducting patrol on foot of a designated housing unit that was housing an incarcerated population
- Conduct daily formal count of incarcerated individuals up at most three times a shift, but occasionally exceeding
- Conducting controlled movement of population to ensure safety and accountability
- Responding to incidents that immediately threatened the security and harmony of the environment
- Successful completion of various specialty training to include firearms, quick response team, sexual assault response team, impact weapons, and field-training officer
- Completion of all daily reports and shift logs, as needed.
Education
Bachelor’s of Science - Criminal Justice (Rehabilitative Services)
Indiana Institute of Technology
Fort Wayne, IN05.2024
High School Diploma -
Cascade Senior High School
Clayton, IN01.2008
Skills
- Report Writing/Written reports in all formats
- Project management
- Proficient in Microsoft Office
- Basic First Aid and CPR
- Non-verbal communication analysis
Personal Information
Title: Certified Correctional Professional
References
- Nicole Wilson, Correctional Major, Plainfield Correctional Facility, (317) 839-2513 ext.: 1397
- Greg Roach, Correctional Utility Captain, Plainfield Correctional Facility, (317) 839-2513 ext.: 1397
- Matthew Boone, Correctional Lieutenant, Plainfield Correctional Facility, (317) 839-2513 ext.: 1331/13341
- Katherine Loepker, Installation Support Coordinator, Lowe’s Corporate, (407) 864-8215
- Douglas Hall, Correctional Sergeant, Plainfield Correctional Facility, (618) 319-3874
- Austin Toth, Operations Manager, Penske Logistics, (317) 691-2655
Timeline
NK INSTALLATIONS – INSTALLATION CREW SUPERVISOR
FREDERICKSBURG
07.2023 - Current
PENSKE LOGISTICS – ADMINISTRATIVE ASSISTANT
PLAINFIELD
11.2022 - 06.2023
HOUSEKEEPING MAID EASY – CLEANING TECHNICIAN
INDIANAPOLIS
06.2022 - 01.2023
LOWE’S CORPORATE – INSTALLATION SUPPORT COORDINATOR
INDIANAPOLIS
12.2021 - 06.2022
Delivery driver
on the move logistics
11.2021 - 12.2021
CORRECTIONAL SERGEANT
PLAINFIELD CORRECTIONAL FACILITY
04.2019 - 10.2021
CORRECTIONAL OFFICER
PLAINFIELD CORRECTIONAL FACILITY
06.2017 - 04.2019
Bachelor’s of Science - Criminal Justice (Rehabilitative Services)
Indiana Institute of Technology
High School Diploma -
Cascade Senior High School
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