Syed Abid
Procure to Pay Leader
Gurugram,HR
Summary
Strategic and results-driven Procure to Pay (P2P) Leader with 15+ years of proven experience in global operations, finance transformation, automation, and shared services leadership. Spearheaded the transition of AP operations for 41 countries into a COE model and led multi-regional teams across four continents. Expert in transition methodology, RPA/AI deployment, process optimization, and SLA-driven service delivery. Known for driving cost savings, operational efficiency, and audit excellence across complex finance ecosystems.
Overview
2
2
Languages
8
8
Certifications
17
17
years of professional experience
Work History
Manager – Procure to Pay & Global Travel & Expense
Accenture
11.2017 - Current
- COE (Center of Excellence) Operational Procure to Pay lead for 4 delivery center India, Brazil, Bulgaria, Malaysia center managing US, EMEA, LATAM and APAC regions, including Global T&E.
- Oversaw global delivery hubs (70+ FTEs) in India, Brazil, Bulgaria, and Malaysia
- Governance and Stakeholder management along with operational deck presentation.
- Client relationship management to ensure needs are met and the business relationship stays productive.
- SOX audit control process owner and audit support management with external auditor
- Delivery led transition manager to support seamless business and operational changes.
- Operational Project lead support for RPA tool, process change implementation.
- Owned and operational controller for SLA (Service Level Agreement), KPI (Key Process Indicators), BOI (Business Operation Indicators), Statement of Work, Standard Operating Procedure, Business Continuity Plan, DMS (Delivery Management System), FMEA (Failure Mode Effective Analysis), FPY RTY (First Pass Yield/Rolled Throughput Yield), SQF (Standard Quality Framework), RAID (Risk Action Information Decision), SIPOC, Skill Matrix, PKT (Process Knowledge Test), IPM (Incident Problem Management), GPH (Global Productivity Hub), FTEs analysis, Taxonomy, and global T&E policies.
- Growth Path:
- Accounts Payable Manager: Nov 2017 – Dec 2019
- Lead Manager (Associate Manager - post-migration): Dec 2019 – Dec 2024
- Accounts Payable Manager: Dec 2024 – Present
Assistant Manager – O2C, Billing & FP&A
Genpact
01.2009 - 01.2017
- Oversaw invoicing, revenue recognition, and budgeting for a $24M+ portfolio
- Designed macros improving reconciliation cycle, saving 576 hours annually
- Partnered with AR & FP&A for timely reporting and closure of audit queries
- Led a 20-member team for invoice processing, query handling & reconciliations
- Improved Paid on Time (POT) metric from 72% to 94% in 6 months
- Transitioned procurement processes from the Netherlands (Breada) to India
- Managed 1,200+ POs/month, achieving 99.5% SLA compliance
- Reduced PO cycle time by 30% via RCA and stakeholder engagement
- Transitioned AP operations from Manchester, UK
- Executed 7+ lean projects, achieving 1 FTE efficiency gains
- Growth Path:
- Assistant Manager: Jul 2015 – Nov 2017
- Management Trainee: Dec 2014 – Jun 2015
- Process Developer: Feb 2012 – Nov 2014
- Process Associate: Nov 2009 – Jan 2012
Education
Master in Commerce - Finance
Ravenshaw University
Odisha01-2009
Skills
Global P2P Leadership: End to end Procure to Pay operations, AP management, and Global Travel & Expense (T&E)
Finance Transformation: Center of Excellence (COE) design, process optimization, and delivery-led transitions
Finance Transformation: Center of Excellence (COE) design, process optimization, and delivery-led transitions
Certification
Maste in Philosophy in Commerce – Ravenshaw University, 2010
Tools & Platforms
SAP | Ariba | Fieldglass | Concur | Kyriba | Cognos | Salesforce | Blackline | Power BI | CitiDirect | HSBC | JP Morgan | IDVS | Payable Optimizer | IPM | Electronic Banking Systems | Core Beat | SynOps |
Accomplishments
- Transitioned Accounts Payable operations across 39 countries into a Global COE model within 7 years; led operational delivery from India, Brazil, Bulgaria, and Malaysia.
- IT&E Tool (replacing Oversight): P&L benefits $188K ($47K/year)
- Payable Optimizer: P&L benefits $6M ($2M/year)
- Manual Payments Standardization: 90% reduction
- AP Spend Control: Reduced Non-PO invoices by 27%
- Process optimization: Delivered 2 FTE gains each year, P&L benefits $31,800 ($2650/FTE)
- AP COE (Center of Excellence) India center penetration 100% (41 countries) from 14% (6 countries) in 8 years
- 7 BOTs implemented for interface reconciliation, workflow reporting, and downstream processes
- GenAI and Agentic BOT implementation support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager – Procure to Pay & Global Travel & Expense
Accenture
11.2017 - Current
Assistant Manager – O2C, Billing & FP&A
Genpact
01.2009 - 01.2017
Master in Commerce - Finance
Ravenshaw University