SYED AKHEEB
Bangalore
Summary
Dedicated and results-oriented Learning & Development professional with 7 years of experience designing, delivering, and managing training programs that drive employee performance and organizational growth. Proven record of reducing operational issues, accelerating onboarding, and boosting leadership capability through strategic training interventions. Skilled in curriculum design, needs analysis, LMS management, and stakeholder collaboration across diverse industries and geographies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Deputy Manager L&D
Nobroker Technologies Solution Pvt Ltd
03.2025 - Current
- Onboarded 120 operations and sales employees through structured product, policy, and role-specific training, accelerating time-to-productivity.
- Delivered 32 monthly training sessions across 16 cities, covering operational updates, new features, and policy changes with 100% compliance.
- Designed and facilitated custom leadership programs for senior managers, boosting competency scores by 15%.
- Developed 20+ training resources (manuals, presentations, e-learning) improving engagement scores by 25%.
- Conducted TNA/TNI with 8 department heads, launching 3 targeted training programs to address sales and operations skill gaps.
- Achieved 85% reduction in tech ticket volume via targeted product workshops and follow-up assessments.
- Administered LMS for 200+ active learners, reducing scheduling conflicts by 30%.
- Streamlined onboarding with blended learning and mentorship, cutting time-to-productivity by 30%.
- Delivered OJT for Dubai operations team, achieving operational readiness in 2 weeks.
- Led 5 trainers, providing coaching, content support, and quality checks to maintain 95% training quality compliance.
Senior Trainer
Nobroker Technologies Solution Pvt Ltd
03.2024 - 03.2025
- Onboarded 120+ new hires, reducing early-stage performance errors by 20% through engaging product and policy training.
- Facilitated 32 monthly training sessions across 16 cities, ensuring smooth adoption of operational and feature changes.
- Delivered leadership programs that improved team leadership effectiveness by 12%.
- Created 15+ learning resources, increasing training completion rates by 18%.
- Reduced tech ticket volume by 62% via refresher sessions and hands-on demos.
- Aligned training strategies with business KPIs, improving operational efficiency.
- Managed LMS for 150+ learners with a 95% on-time course completion rate.
- Introduced blended learning modules and role simulations, cutting onboarding time by 30%.
FSD Trainer
Nobroker Technologies Solution Pvt Ltd
03.2022 - 03.2024
- Onboarded 100+ operations hires with structured product and policy training, reducing performance gaps by 15%.
- Delivered OJT with real-time feedback, improving first-month productivity by 20%.
- Conducted operational sessions and feature training for 16 locations with full compliance.
- Designed PIP training programs, achieving a 70% success rate in meeting improvement targets.
- Created 10+ learning materials, boosting satisfaction scores by 22%.
- Developed 2 targeted programs addressing operational efficiency gaps.
- Conducted field visits reducing 90-day attrition by 12%.
Corporate Trainer
Greet Technologies Pvt Ltd
02.2018 - 02.2022
- Trained 600+ staff on Tally ERP9/Tally Prime, reducing data entry errors by 30%.
- Delivered tax compliance training achieving 100% on-time filings.
- Provided MS Office training, improving document turnaround time by 25%.
- Designed 15+ training materials, increasing engagement by 20%.
- Maintained 99% accuracy in bookkeeping and led zero late GST filings.
- Completed monthly bank reconciliations resolving discrepancies within 48 hours.
- Resolved 95% of Tally escalations without external support.
- Delivered 150+ live/online sessions on Tally, averaging a 4.7/5 rating.
- Managed 10+ concurrent batches with a 40% reduction in scheduling conflicts.
- Improved learner test scores by 15% through monthly assessments.
- Trained 50+ clients and implemented Tally within 2 weeks.
- Reduced audit findings by 35% through compliance recommendations.
Accounts Executive
Greet Technologies Pvt Ltd
12.2016 - 01.2018
- Resolved 95% of client Tally ERP queries within 24 hours.
- Maintained 99% accuracy in processing daily accounting transactions.
- Ensured error-free postings of salary and accrual journals.
- Prepared daily bank reconciliations, resolving variances within 24 hours.
- Managed accounts payable/receivable for 50+ vendors and clients with 100% on-time settlements.
- Prepared statutory-compliant financial statements for individuals and corporates.
- Executed month/quarter close activities on schedule.
- Achieved zero non-compliance in audit documentation.
- Filed GST returns on time with 100% accuracy.
- Supported VAT compliance for UAE and Oman.
Education
Bachelor of Commerce -
Bangalore University
01.2017
PUC II - undefined
Pre-University Board
01.2013
SSLC - undefined
Karnataka Secondary Education Examination Board
01.2010
Skills
- Tally Prime
- Tally ERP 9
- GST/Income Tax Filing
- MS Office
- Spreadsheets
- Performance Evaluation
- Strategic Planning
- Curriculum Strategy
- Leadership Development
- Training Delivery
- Compliance Training
- Learning Management Systems
- Stakeholder Management
- Training Material Creation
- Needs Analysis
- Feedback Delivery
- Performance Assessment
Accomplishments
- Achieved 79% reduction in technical issues through targeted training interventions.
- Increased revenue through soft skills and sales training programs.
- Multiple “Best Trainer” awards from NoBroker Hood, Greet Technologies, and Tally Solutions.
- Received several appreciation letters from business leaders for exceptional training contributions.
Certification
- Tally
- Computer Applications Program
- Financial Accounting
- GST Returns Filing
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Kannada
Bilingual or Proficient (C2)
Hobbies & Interest
- Travelling
- Cycling
- Trekking
- Driving
Timeline
Deputy Manager L&D
Nobroker Technologies Solution Pvt Ltd
03.2025 - Current
Senior Trainer
Nobroker Technologies Solution Pvt Ltd
03.2024 - 03.2025
FSD Trainer
Nobroker Technologies Solution Pvt Ltd
03.2022 - 03.2024
Corporate Trainer
Greet Technologies Pvt Ltd
02.2018 - 02.2022
Accounts Executive
Greet Technologies Pvt Ltd
12.2016 - 01.2018
PUC II - undefined
Pre-University Board
SSLC - undefined
Karnataka Secondary Education Examination Board
Bachelor of Commerce -
Bangalore University
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