SYED AMEER
HYDERABAD
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Store Incharge
M R BOOK CENTRE
HYDERABAD
01.2018 - Current
- Received and inspected incoming merchandise shipments to ensure accuracy of delivery, quantity and quality.
- Maintained accurate inventory records using computerized systems.
- Coordinated with vendors for timely delivery of goods and services.
- Updated stock information on a daily basis in the system.
- Assisted customers with inquiries regarding products and services offered.
- Organized shelves, racks, bins, cases, drawers and other areas within the storeroom.
- Monitored stock levels to identify shortages or overages in inventory items.
- Prepared purchase orders for requested materials according to established procedures.
- Kept up-to-date records of receipts, records and withdrawals from stockroom.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Store Keeper
SGS Stores
Hyderabad
02.2012 - 10.2015
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Updated and maintained store signage and displays.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Store Sales Representative
Odyssey Book Store
Hyderabad
08.2008 - 06.2010
- Greeted customers and provided exceptional customer service.
- Assisted customers in selecting products based on their individual needs and preferences.
- Maintained inventory levels by restocking shelves with merchandise.
- Organized store displays to promote sales.
- Addressed customer inquiries regarding pricing, availability, product information.
Education
Bachelor of Commerce -
Andhra University
HyderabadSchooling -
Iqra High School
HyderabadSome College (No Degree) - CEC
IZM Sajjadiya Open School
HyderabadSkills
- Customer Service
- Detail Oriented
- Schedule Coordination
- Team Collaboration
- Media Communications
- Data Management
Certification
- M S OFFICE
- MCSA (MICROSOFT CERTIFIED SOLUTIONS ASSOCIATE)
- TALLY PRIME 2.0
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Arabic
Beginner
A1
Telugu
Elementary (A2)
A2
Timeline
Store Incharge
M R BOOK CENTRE
01.2018 - Current
Store Keeper
SGS Stores
02.2012 - 10.2015
Store Sales Representative
Odyssey Book Store
08.2008 - 06.2010
Bachelor of Commerce -
Andhra University
Schooling -
Iqra High School
Some College (No Degree) - CEC
IZM Sajjadiya Open School
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