SYED BASHEER UDDIN

• Developed and shared essential details of the project to the agents, to ensure effective knowledge transfer and successful product adoption.

For example: I’m helping Google clients to Grow their business and expand it by performing a complete product data quality check eg: inaccurate Shipping cost, missing tax, invalid price, promotions, reviews, suspension cases and investigate weather the clients are compliant with the Google data specification policies.

• Mentored junior team members in best practices, industry standards, and technical skills
• Provided subject matter expertise to support the development of new products, services and processes
• Resolved escalated customer issues in a timely manner while maintaining positive relationships
• Applied high-level business and technical principles and methods to arrive at creative solutions
• Worked with user groups to solve business problems with available cutting edge technology
• Analyzed complex data sets to identify meaningful patterns and relationships
• Analyzed and evaluated products and related performance
• Performed highly specialized technical tasks using cutting-edge technologies
• Deployed expertise to solve complex needs and improve our product
• Simplified our structure and processes to make access easier and resolution faster
• Tech First] Helping Clients and partners succeed and grow

• Consistently achieved goals set forth in a timely manner, while ensuring compliance with all applicable regulations
• Maintained up-to-date knowledge of industry trends, best practices, and regulatory requirements related to process management
• Worked directly with the client to improve the user client experience
• Build a more helpful Google for everyone that increases the world's knowledge, success, health and happiness
• Performed regular audits of existing processes in order to maintain accuracy, consistency, and quality standards
• Helped clients in providing rich data that resulted in cost saving and increase in revenue by 20%
• Developed and implemented process improvements to increase efficiency by 20% within the first 6 months of employment
• Supported agents by sharing the deep dive knowledge that is again shared with the clients
• Managed stakeholder expectations through clear communication channels throughout the entire project lifecycle
• Learnt to operate new cutting edge technologies as were developed and implemented
• Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.