Syed Faisal
Bengaluru
Summary
Dynamic Project Lead at Amazon with expertise in strategic planning and operational excellence. Proven track record of driving business value through data-driven decision making and cross-functional leadership. Successfully delivered multiple high-impact projects while ensuring stakeholder alignment and team effectiveness.
Overview
7
7
years of professional experience
Work History
Project Lead
Amazon Web Services Trust And Safety
Bangalore
04.2024 - Current
- Led cross-functional teams to execute complex project plans efficiently.
- Coordinated project timelines and deliverables with various stakeholders effectively.
- Developed and maintained project documentation for clarity and reference.
- Monitored project progress, identifying risks and proposing solutions promptly.
- Facilitated regular meetings to discuss project updates and address concerns.
- Implemented process improvements to enhance team collaboration and productivity.
- Utilized project management tools to track tasks and workflows accurately.
- Managed multiple concurrent projects from initiation through closure phases.
- Coordinated resources to ensure successful completion of projects.
- Updated project plans based on changing objectives, specifications, and staff availability.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Provided guidance and direction to project teams.
- Assigned tasks to team members and monitored progress.
- Tracked and communicated project status to stakeholders and investors through weekly reports.
- Developed and implemented project plans, schedules and budgets.
- Maintained close connection with project personnel to quickly identify and resolve problems.
SME Team Leader
Amazon Web Services (SES)
Bengaluru
12.2021 - 04.2024
- Led team meetings to discuss project updates and strategies.
- Developed training materials for new team members.
- Coordinated project timelines and deliverables among cross-functional teams.
- Facilitated communication between stakeholders to ensure alignment on goals.
- Analyzed team performance data to identify areas for improvement.
- Organized training sessions for new employees joining the SME team, providing guidance on job responsibilities.
- Implemented best practices for managing workloads among the SME team members according to individual skillsets.
- Identified areas for improvement within the SME team and developed action plans to address them.
- Motivated and coached team members to reach goals, providing constructive feedback.
- Reviewed project plans regularly with the senior management team to ensure deadlines are met and objectives achieved.
- Developed and implemented strategies to improve team performance.
- Conducted regular meetings with the SME team to review progress and address any issues.
- Maintained accurate records of employee attendance, leave requests, performance reviews.
- Created reports summarizing key metrics such as productivity levels, customer satisfaction ratings.
- Monitored daily activities of the SME team, ensuring all necessary tasks were completed in a timely manner.
- Offered one-on-one support for team members and managers to drive continuous improvement.
Risk Analyst
Amazon Web Services (SES)
Bengaluru
02.2019 - 12.2021
- Analyzed data trends to identify potential threats and opportunities.
- Collaborated with cross-functional teams to enhance risk management processes.
- Developed risk mitigation strategies aligned with organizational goals.
- Monitored regulatory changes impacting operational procedures and compliance standards.
- Conducted training sessions to educate staff on risk awareness and management practices.
- Utilized analytical tools to support decision-making in high-risk scenarios.
- Collaborated with various departments within the organization to ensure effective implementation of risk mitigation strategies.
- Implemented procedures for monitoring and controlling operational risks.
- Investigated suspicious transactions as part of fraud prevention efforts.
- Identified discrepancies in data that could lead to potential risk exposures.
- Analyzed portfolio performance and recommended ways to reduce overall risk levels.
Education
Bachelor Of Computer Science - Engineering
HKBK College of Engineering
Bangalore 07-2018
Skills
Project management, technical operations
- Strategic planning and execution
- Stakeholder engagement
- Project risk management
- Team leadership and collaboration
- Predictive modeling
- Business intelligence
- Cost-benefit analysis
- Workflow optimization
- Quality assurance
- Process improvement
- Business planning
- Microsoft Office Suite
- Excel
- SQL
Accomplishments
- Earned the Employee of the Month Award for 3 months and Hawk Eye Award for having the 100% Quality in work for improving business processes.
Timeline
Project Lead
Amazon Web Services Trust And Safety
04.2024 - Current
SME Team Leader
Amazon Web Services (SES)
12.2021 - 04.2024
Risk Analyst
Amazon Web Services (SES)
02.2019 - 12.2021
Bachelor Of Computer Science - Engineering
HKBK College of Engineering
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