Manager - Growth Marketing (June 2022 - April 2024)
- Drove full-funnel growth initiatives across performance marketing and email automation, optimizing for high-quality Sales Qualified Leads (SQLs) through iterative A/B testing and audience segmentation.
- Led the end-to-end revamp of RazorpayX Payroll’s pricing strategy, resulting in a ~45% uplift in Monthly Recurring Revenue (MRR) from SME customers — aligning monetization with customer value.
- Identified and activated offline events as a scalable growth channel, enabling direct engagement with Ideal Customer Profiles (ICPs) and generating a consistent pipeline of high-intent enterprise demos.
- Assumed leadership of a 6-member Pre-Sales team by Q4 FY23–24, streamlining the lead qualification engine to ensure seamless SQL delivery — from top-of-funnel capture to sales-ready handoff.
Senior Manager - Growth Marketing (April 2024 - Present)
- Optimized Pre-Sales team structure by reducing headcount to 4 while shifting focus from volume-based KPIs (80+ calls/day) to outcome-based metrics — Demos Scheduled as the primary KPI and Demos Completed as secondary — improving efficiency and lead quality.
- Launched and scaled a Retention initiative post-pricing overhaul in 2023, building a dedicated 4-member team to address and reduce monthly churn for RazorpayX Payroll through targeted engagement and lifecycle interventions.
- Uncovered and activated a renewals growth lever by segmenting RazorpayX Payroll users based on platform and feature adoption, enabling timely, pro-active outreach to accounts likely to renew.
- Initiated a structured cross-sell motion by positioning RazorpayX Powered Current Accounts to existing Payroll customers, tailoring messaging across three distinct value propositions to boost product adoption and ARPU.
- Currently leading the setup of a cross-functional Activation Team tasked with improving early-stage product engagement across RazorpayX’s suite — focused on onboarding, usage nudges, and habit formation.